Gustavo Ramos
Public Safety Officer Columbia University
New York,NY
Summary
Seasoned Public Safety Officer with a proven track record at Columbia University, showcasing exceptional investigative skills and leadership qualities. Expert in emergency response coordination and adept at fostering safety and compliance. Demonstrates integrity and strong communication, ensuring effective team collaboration and public safety awareness. Achieved significant improvements in security protocols and training programs.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Public Safety Officer
Columbia University
Manhattan, NY
04.2024 - Current
- Verified identification cards from visitors entering restricted areas.
- Communicated effectively via radio transmissions with other officers while patrolling assigned area.
- Documented and resolved complaints from the public regarding safety concerns and violations.
- Responded to complex public safety situations and supported restoration of order and safety.
- Inspected buildings and grounds to detect signs of intrusion or vandalism.
- Prepared detailed incident reports following investigations.
- Collaborated with local law enforcement and emergency response teams during critical incidents.
- Attended training sessions related to public safety issues such as first aid and CPR certification courses.
- Performed firefighting, emergency response, rescue, and medical aid duties.
- Conducted regular patrols of designated areas within the campus community.
- Ensured compliance with safety regulations and policies by performing daily inspections of the facility.
- Responded to emergency calls for service, assessed situations, and took appropriate action.
- Assisted in the training and supervision of new public safety personnel.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Managed access control to secure buildings and sensitive areas to prevent unauthorized entry.
- Interacted professionally with students, faculty members, staff members, visitors, vendors and contractors in a courteous manner.
- Assisted in maintaining order at public events such as concerts and sporting events.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Prepared detailed reports on incidents, accidents, and investigations for legal and administrative use.
- Completed day-to-day duties accurately and efficiently.
Campus Security Officer
City University of New York CUNY
Manhattan, NY
10.2021 - 07.2022
- Monitored security, fire alarms, and alerts via a centralized electronic interface.
- Notified the police, fire department, and emergency services of on-campus incidents.
- Supervised other campus security personnel, and provided procedural and situational guidance.
- Served as the initial contact for campus visitors and provided directions to specific buildings and events.
- Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students, and visitors.
- Assisted with fire, hazardous material, and active shooter on-campus drills.
- Enforced ongoing and special event parking regulations, and issued parking tickets to violators.
- Obtained CPR and First Aid certifications in preparation for on-campus emergencies.
- Documented safety and security incidents using preset guidelines and methods.
- Utilized radio, telephone, and communications equipment to contact other on-campus personnel and external authorities.
- Improved knowledge of security services available to students and campus personnel by participating in workshops and security training.
- Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
- Updated shift logs and produced daily reports to document security activities, and specific incidents.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Gathered information, identified and implemented a resolution, planned follow-up, and logged and filed an incident report to successfully manage complaints.
- Enforced security policies and removed violators and unauthorized individuals from the premises to maintain a safe environment.
- Acted as a deterrent to prevent criminal actions, vandalism, and misconduct to allow businesses to conduct operations in a safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Communicated with the security team and building supervisors using two-way radios, mobile phones, and other technological devices.
- Issued access cards to authorized personnel to monitor access points.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Examined doors, windows, and gates to verify security.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Recorded observations and occurrences, and interviewed witnesses to complete and submit the incident report.
Construction Site Security Officer
Brosnan Security
Manhattan, NY
01.2018 - 01.2019
- Patrolled and monitored the premises in a company vehicle, on a bicycle, and by foot.
- Acted quickly during emergency situations to reduce the opportunity for damage and injury.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Recommended options such as improved materials and equipment upgrades to help organizations protect people and property from hazards.
- Inspected fire extinguishers on a regular basis to ensure they were in working order.
- Maintained a daily log of activities, noting any unusual occurrences or suspicious activity.
- Reviewed proposed building plans to check conformance with local fire codes.
- Investigated reports of fires, gas leaks, smoke alarms, sprinkler activation.
- Determined fire and other hazard causes, ascertaining methods to prevent future issues.
- Ensured fire equipment was functioning properly by conducting routine tests and inspections.
- Determined and resolved potential safety code deficits, which addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems.
- Checked buildings regularly for signs of vandalism or theft and reported any incidents promptly to management.
- Ensured all exits were unobstructed at all times and that doors remained unlocked during business hours.
- Managed communication between stakeholders during an emergency situation including public announcements over loudspeaker systems.
Lifeguard
YMCA of LONG ISLAND CITY
Long Island City, NY
01.2014 - 01.2018
- Collaborated closely with team to identify issues and quickest methods for remediation.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Watched over swimmers to respond quickly to distress situations.
- Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Observed sections of assigned water zone of responsibility.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Enforced all safety regulations and posted rules for patrons.
- Provided waivers and other safety documents for patrons to sign for legal guidelines.
- Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
- Cautioned swimmers regarding unsafe practices and safety hazards.
- Checked chemical level of pool before lesson commencement and notified maintenance department of issues.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Educated patrons about safe swimming practices through public announcements.
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
- Cleaned, brushed and vacuumed pool to keep clean.
- Assisted with swim lessons for guests and members of the facility.
MIDSHIPMAN CADET
ECUADORIAN NAVY OFFICERS SCHOOL
Salinas, ECUADOR
01.1997 - 07.2000
- Mitigated risk with immediate emergency response security.
- Interacted with civilian law enforcement agencies regarding investigations that involve both military and civilian personnel.
- Acted as a liaison between the military community and local civilian authorities to foster cooperative relationships.
- Wrote detailed arrest and accident reports.
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
- Composed reports on daily activities and incidents, which encompassed theft, and damage to property, presence of unauthorized individuals and other unexpected situations.
- Provided escorts for dignitaries visiting the installation or transporting classified material off post.
- Assured consistent quality control through development of spreadsheets, item lists and other documents to track materials in company inventory.
- Responded to emergency calls for service, providing immediate assistance and coordinating with other emergency response teams as necessary.
- Developed and implemented security plans for the protection of critical assets and infrastructure.
- Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
- Investigated criminal activities, collected evidence, and prepared detailed reports for military prosecutors.
- Instructed personnel on environmental hazard reduction and PPE use, driving standardized procedures and supporting team health and performance.
- Managed traffic control on base, including the enforcement of speed limits and vehicle regulations.
- Arrested individuals suspected of criminal activities, following proper legal procedures.
- Enforced drug and alcohol policies, conducting searches and tests as authorized.
- Trained junior personnel on proper police procedures including responding to emergency situations and use of force policies.
- Patrolled specific areas on foot and on motorized conveyance to respond promptly to calls for assistance.
- Supervised shift personnel by providing guidance on proper investigative techniques.
Education
Bachelor of Science - Computer Science And Information Security
John Jay College of Criminal Justice
New York, NY07-2018
Associate of Science - Mathematics And Science
LaGuardia Community College
Long Island City, NY05-2017
High School Diploma -
Mejia National Institute
QUITO-ECUADOR08-1996
Skills
- First aid certified
- Fire prevention
- Investigative skills
- Surveillance techniques
- Report preparation
- Emergency response
- Patrol procedures
- De-escalation strategies
- Physical training
- Conflict de-escalation
- First aid administration
- Self-defense techniques
- Integrity and ethics
- Hazard removal
- Safety oversight
- First aid and CPR
- Beach safety awareness
- Adaptability in emergencies
- Strong client relations
- Lifeguard procedures
- Policy management
- Effective problem-solver
- CPR and AED training
- Strong communicator
- Strong swimming skills
- Water rescue techniques
- Public safety
- Training and mentoring
- Physical fitness
- Leadership qualities
- Swim instruction
- Record keeping
- Public safety knowledge
- Lifeguard certification
- Rescue equipment proficiency
- Fire drill execution
- Incident reporting accuracy
- Security patrol experience
- Exit route planning
- Team collaboration
- Smoke control systems
- Firefighting techniques
- Fire safety training
- Emergency response coordination
- Fire extinguisher servicing
- Public safety awareness
- Fire door inspection
- Decision-making under pressure
- Occupant load calculation
- Fire suppression system maintenance
- NARCAN administration
- Multitasking Abilities
- Biometric security
- Application security
- Zero-day exploit prevention
- Database security
- Incident response management
- Antivirus software proficiency
- Network security
- Two-factor authentication
- Security auditing
- Cryptography knowledge
- Risk management
- IT infrastructure knowledge
- Identity and Access management
- Intrusion test oversight
- Scripting languages
- Intrusion detection
- Penetration testing
- Cloud security
- Endpoint protection
- Network monitoring
- IDS integration
- Virtualization security
- Patch management
- Risk assessment
- Public key infrastructure
- SIEM management
- Problem-solving
- Phishing detection
- Social engineering prevention
- DDoS prevention
- Security monitoring
- Anomaly detection
- Disaster recovery
- Cybersecurity frameworks
- Cryptanalysis
- Encryption algorithms
- Secure coding
- Data protection strategies
- Reverse engineering
- Digital forensics
- Cyber threat analysis
- Information security policies
- IoT security
- Web application security
- Incident response
- Ethical hacking principles
Certification
- Certifícate Security Officer training by the State University of New York SUNY.
- Eight-hour pre-assignment training course for security guards.
- Sixteen-hour on-the-job training course for security guards.
- Anual training certification for Security Guards- New York.
- OSHA 10- Hour Safety and Health.
- Fireguard for Impairment F01.
- Fireguard for Shelters F02.
- Fireguard for Indoor Place of Assembly Safety Personnel F03.
- Fireguard Indoor/Outdoor Place of Assembly Safety Personnel F04
- Narcan certification.
- YMCA Lifeguard National Certification.
- CPR/AED for the professional rescuer.
- Basic first aid.
- Oxygen administration.
- Y Lifeguard Classroom.
- Pool/Water Skills Time.
Timeline
Public Safety Officer
Columbia University
04.2024 - Current
Campus Security Officer
City University of New York CUNY
10.2021 - 07.2022
Construction Site Security Officer
Brosnan Security
01.2018 - 01.2019
Lifeguard
YMCA of LONG ISLAND CITY
01.2014 - 01.2018
MIDSHIPMAN CADET
ECUADORIAN NAVY OFFICERS SCHOOL
01.1997 - 07.2000
Bachelor of Science - Computer Science And Information Security
John Jay College of Criminal Justice
Associate of Science - Mathematics And Science
LaGuardia Community College
High School Diploma -
Mejia National Institute