Marty Hendricks
Columbus,GA
Summary
Proven Public Safety Officer at Piedmont Columbus Regional, adept in de-escalation strategies and emergency response. Excelled in securing environments and enhancing safety protocols, demonstrating interpersonal skills and CPR proficiency. Achieved significant improvements in incident management and team coordination, leveraging report preparation skills for operational excellence. Reliable Public Safety Officer with 17 year background in public safety roles. Adept at performing all assigned duties. Reliable and attentive with sound judgment and reasoned thinking in dynamic and high-pressure situations.
Overview
37
37
years of professional experience
Work History
Public Safety Officer
Piedmont Columbus Regional
09.2010 - Current
- Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
- Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
- Demonstrates great interpersonal skills to de-escalating high stress patients,visitors and employees involved in sensitive or extreme situations.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Notified emergency personnel of incidents requiring medical assistance and aid.
- Interacts and communicates with all levels of staff from working in the emergency room with doctors to upper management throughout hospital.
- Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to all officers and to respond to those locations.
- Patrolling all areas on foot and by vehicle.
- Performed crowd control duties during large gatherings, maintaining order while prioritizing the safety of all Employees, Patients and Visitors.
- Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
- Assisted in the evacuation of buildings during fire alarms or other emergencies, ensuring the safe and orderly exit of Employees, patients and visitors.
- Checked vehicle equipment for proper functioning prior to use.
- Manage building access control.
- Enforce company rules and regulations.
- Detects unsafe working conditions,monitor personal behaviors and potential hazards to ensure a safe environment.
- Protects life and property of persons on hospital premises and patrol hospital building and grounds to prevent fire,theft and vandalism.
Security Officer
Securitas Security Services USA
12.2006 - 09.2010
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Security Officer
Sizemore Security
11.2005 - 12.2006
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Route Sales Manager
Arnolds Distribution Inc.
10.2002 - 05.2005
- Managed inventory levels to minimize product waste and maximize profitability, implementing effective ordering strategies based on customer needs.
- Drove customer retention rates by consistently delivering exceptional service, fostering trust, and building lasting relationships with key decision-makers at each account.
- Organized special events and promotions to generate interest in products while creating an engaging experience for both existing customers and prospects alike.
- Developed new business opportunities for company growth through proactive territory management and customer outreach.
Machine Operator
Borden Chemical
12.2000 - 02.2002
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
Sales/Laborer
Boral Bricks
03.1987 - 06.1999
- Resolved customer complaints by investigating problems and developing solutions.
- Drove team revenue totals by bringing in top sales numbers.
- Used available training resources to stay up-to-date on product features.
- Developed comprehensive product knowledge, enabling quick and accurate responses to customer inquiries.
- Increased customer satisfaction by providing personalized product recommendations based on individual preferences.
- Educated customers on new arrivals and future product arrivals to boost future revenue.
- Located and obtained merchandise based on customer needs and desires.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
High School Diploma -
Clearwater High School
Clearwater, FL09.1986
Skills
- De-escalation Strategies
- CPR Certified
- First Aid Certified
- Report Preparation
- Emergency Response
- Safety Regulations
- Taser X7 Certified
- Handcuff Training
Timeline
Public Safety Officer
Piedmont Columbus Regional
09.2010 - Current
Security Officer
Securitas Security Services USA
12.2006 - 09.2010
Security Officer
Sizemore Security
11.2005 - 12.2006
Route Sales Manager
Arnolds Distribution Inc.
10.2002 - 05.2005
Machine Operator
Borden Chemical
12.2000 - 02.2002
Sales/Laborer
Boral Bricks
03.1987 - 06.1999
High School Diploma -
Clearwater High School