Ashly Martinez
Jersey City,NJ
Summary
Dynamic professional with experience at Madame Tussauds, excelling in customer engagement and bilingual communication. Proven ability to enhance child development through effective lesson planning and behavior management as an Infant/Toddler Room Assistant at GOMS. Committed to maintaining safety protocols and fostering a positive environment for learning and growth.
Overview
3
3
years of professional experience
Work History
Infant/Toddler Room Assistant
GOMS
Jersey City, NJ
04.2024 - Current
- Cleaned up after meals, snack time, and other activities to maintain a safe environment for children.
- Utilized problem-solving techniques when conflicts arose between children.
- Assisted teachers in preparing lesson plans or classroom activities suitable for young learners.
Customer Service
Madame Tussauds
New York, NY
01.2022 - 04.2022
- Greeted guests and provided customer service support.
- Provided customer service to ensure satisfaction.
- Conducted customer service surveys to identify areas of improvement in customer service.
Education
High School Diploma -
William L Dickinson Highschool
Jersey City, NJ08-2021
Some College (No Degree) -
Hudson County Community College
Jersey City, NJSkills
- Child development
- Lesson planning
- Safety protocols
- Behavior management
- Classroom organization
- Customer engagement
- Bilingual communication
- Attention to detail
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Infant/Toddler Room Assistant
GOMS
04.2024 - Current
Customer Service
Madame Tussauds
01.2022 - 04.2022
High School Diploma -
William L Dickinson Highschool
Some College (No Degree) -
Hudson County Community College
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