ASHLY OCAMPO
Salinas,CA
Summary
Dedicated professional with experience in tax preparation and retail. Skilled in problem-solving and computer proficiency, ensuring precise data handling and superior customer interactions. Committed to fostering client trust through confidentiality and attention to detail.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Tax Preparer
NOANOA TAX
Salinas, CA
01.2023 - Current
- Prepared and filed individual and business tax returns with precision and attention to detail.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Confirmed appointments, communicated with clients, and updated client records.
Cashier
CHILOKO
Salinas, CA
01.2022 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Maintained organized cash registers, ensuring efficient workflow during peak hours.
- Provided excellent customer service, addressing inquiries and resolving complaints effectively.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
Education
High School Diploma -
NORTH SALINAS HIGH
44 KIP DR SALINAS CA 93905Skills
- Document management
- Data entry
- Computer proficiency
- Organization skills
- Tax compliance
- Problem-solving
- Calm under pressure
Certification
- Certified TAX PREPARER, CTEC - VAILD THRU OCT 31, 2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tax Preparer
NOANOA TAX
01.2023 - Current
Cashier
CHILOKO
01.2022 - Current
High School Diploma -
NORTH SALINAS HIGH