ASHLY RITZCO
Analyst, HR Service Partner
Marana,AZ
Summary
Accomplished HR Service Partner and MBA graduate with extensive experience in HR operations, compliance, and systems management. Proven track record in streamlining HR processes, ensuring data integrity in SAP SuccessFactors, and delivering high-level support across the employee lifecycle. Committed to driving operational excellence and fostering collaborative partnerships to achieve organizational success.
Overview
13
13
years of professional experience
Work History
Analyst, HR Service Partner
BHP Minerals Service Company
02.2026 - Current
- Serve as the primary point of contact for senior leaders on HR service delivery, policy interpretation, and compliance matters.
- Provide HR support across corporate governance, statutory, payroll, and employee services.
- Administer and maintain HR data within SAP SuccessFactors and SAP HR systems, ensuring data integrity and audit readiness.
- Manage I-9 processing, work authorization audits, immigration tracking, and statutory reporting.
- Drive process improvement initiatives and support HR audit activities.
- Partner with business, payroll, Global Mobility, Legal, and external vendors on complex transactions.
- Administer unemployment claims, workers compensation, child support orders, injury reporting, and state tax compliance.
- Lead New Hire Orientation, Welcome Week, and escalated employee inquiries.
Human Resources Customer Service Representative
BHP Minerals Service Company/Airswift
07.2024 - 02.2026
- Delivered first-line HR support to employees and leaders.
- Processed employee lifecycle transactions and maintained employee records.
- Supported onboarding, compliance activities, HR reporting, and employee data management.
- Resolved employee inquiries and partnered with HR teams to improve service delivery.
Human Resource Coordinator
Pioneer Federal Credit Union
02.2024 - 05.2024
- Managed end-to-end pre-employment, onboarding, and orientation processes, including background checks, benefit enrollment, employment documentation, and new hire setup.
- Served as the primary HRIS (Paycom) subject matter expert and backup payroll specialist, ensuring data integrity and accurate payroll processing.
- Administered FMLA, Leave of Absence (LOA), and Workers' Compensation programs while maintaining compliance with federal and state employment regulations.
- Maintained personnel, medical, and confidential employee records, supporting internal audits, employment verifications, and compliance reviews.
- Partnered with recruiting and employee engagement teams to enhance the candidate experience, support retention initiatives, and strengthen the employer brand.
- Assisted managers and employees with HR policy interpretation, benefits inquiries, leave administration, and employee support requests.
- Supported HR compliance efforts by maintaining accurate documentation and ensuring adherence to regulatory and organizational requirements.
Non commissioned officer/Unit Deployment Manager/Training
United States Air Force
01.2014 - 12.2023
- Administer personnel programs and maintain service member records.
- Process personnel actions, benefits, promotions, and compliance documentation.
- Support audits, workforce readiness, onboarding, and personnel support activities.
- Managed global unit deployment cycles and personnel readiness schedules.
- Directed unit training programmes to enhance operational effectiveness now.
- Oversaw unit administrative records for compliance with air force policy.
Education
Master of Business Administration -
American Military University
Bachelor of Arts - Human Resource Management
American Military University
Associate Degree - Systems Technology
Community College of the Air Force
Skills
MS SharePoint
ServiceNow HRSD
References
- Professional
- Melanie Egginton HR Business Partner BHP 520-257-8498 melanie.egginton@bhp.com
- Paulina Silva-Rogue HR Service Partner BHP 520-500-2582 paulina.a.silva@bhp.com
- Jane Connew Principal HR Consulting BHP +56 2 2579 5987 Jane.Connew@bhp.com
- Kathy McClure Lead Coordination 5204485894 Kathy.L.McClure@bhp.com
- Phil Lent Vice President of Talent and Culture pioneer federal credit union 208-310-3404
- Tessa Almoney US AirForce 575-202-7036
- Jay Matias US Airforce 701-721-9158
- Personal References
- Gracie Tellez - Friend 520-437-6738
- Zuleyma Escobar - Friend 832-461-5253
- Nicole Jones - Friend/Business Partner 520-904-1174
- Shawna Gerlach - Family 520-245-7474
Timeline
Analyst, HR Service Partner
BHP Minerals Service Company
02.2026 - Current
Human Resources Customer Service Representative
BHP Minerals Service Company/Airswift
07.2024 - 02.2026
Human Resource Coordinator
Pioneer Federal Credit Union
02.2024 - 05.2024
Non commissioned officer/Unit Deployment Manager/Training
United States Air Force
01.2014 - 12.2023
Associate Degree - Systems Technology
Community College of the Air Force
Bachelor of Arts - Human Resource Management
American Military University
Master of Business Administration -
American Military University