Adaptable and experienced Epic Analyst leveraging 11 years in healthcare and advanced technological skills to effectively manage and optimize electronic medical record systems. Collaborates effectively with multidisciplinary teams to accomplish dynamic initiatives and improves health systems and quality of care.
Helped lead the implementation of Epic in two distinct application areas, Mental Health and Stork, resulting in a successful go live with low ticket volumes and no critical patient safety issues brought within 6 weeks post go-live.
Cross build experience with Ambulatory and Compass Rose tools and system settings.
Provided mentorship to inexperienced internal staff during the implementation of the Epic system in Northern Ireland.
Sole analyst entrusted with the creation and building of more than 60 Acute Mental Health & Learning Disability Wards.
Accountable for devising new workflows to manage unscheduled mental health services across the entirety of Northern Ireland.
Oversaw the development of custom workflows aligned with legal policies.
Strategically devised, constructed, and deployed Greaseboard and L&D Manager views for more than ten hospitals, with the objective of minimizing post Go Live maintenance.
Orchestrated a comprehensive review of the Stork department to identify redundant and missing records, while coaching internal staff on nursery and couplet care strategies and identifying opportunities for record adjustments.
Led a significant department data export to rectify settings with an import for all inpatient maternity and mental health units.
Owned and led a yearlong Acute Mental Health and Learning Disability design group with a goal to collect and analyze documentation, regionalize workflows, and complete system build between 5 trusts before the first Go Live.
Successfully planned and presided over Obstetrics eDG sessions during long-term outages of internal staff, conducting subject matter expert preparation meetings, creating agendas and presentations, leading discussions with midwives and consultants, and outlining future action steps.
Conducted extensive data mapping for Cogito exports to reporting agencies, mapping over 250 data points between Stork and various inpatient extracts. Facilitated workflow discussions and provided one-on-one guidance to internal staff for data mapping.
Completed custom build reviews and provided guidance to internal staff to facilitate their access to essential resources for tasks, including LPP, CER, PAF, FLT, FLO, LED, LVW, and Unit Managers
Clin Doc & Stork Managed Services Consultant
Ellit Groups
New York
02.2022 - 04.2022
Typed documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management.
Provided Clin Doc/Stork support within a newly integrated hospital system operating on a unified EPIC platform in New York.
Addressed support tickets related to the Long-Term Care Module and Behavioural Health Emergency Department.
Participated in the development, troubleshooting, and enhancement of the recently implemented Post-Partum Haemorrhage Screening Scoring System.
Engaged in upgrade and enhancement ticket-related tasks.
Clin Doc, Stork, & Orders Analyst
SSM Health-EHR Growth and Implementation
Monroe, Wi
10.2021 - 02.2022
Extensive involvement in Orders Go-Live support for a substantial hospital system, encompassing command center assistance and rotational floor support as required, inclusive of triage and ticket resolution.
Accomplished the seamless implementation within a single Epic instance, incorporating 23 wholly owned hospitals and over 290 clinics, along with affiliated entities.
Clin Doc & Stork Analyst Associate
The Monroe Clinic
Monroe, Wi
06.2018 - 10.2021
Provided comprehensive support, maintenance, troubleshooting, analysis, and the creation of new builds, including the enhancement of existing configurations.
Spearheaded the sorting, research, building, implementation, material creation, and staff training for EPIC upgrades related to Clinical Documentation and Stork Applications.
Assumed the role of project lead for the successful implementation of new workflows and policies at Monroe, which included initiatives such as Swing Bed, Hester Davis (Inpatient, Family Birth, and Procedural areas), Inpatient Covid Vaccine Administration Implementation, and various other medium-sized projects. Collaborated closely with the Nursing Informaticist group to ensure their completion.
Actively participated in the Monroe-SSM Epic to Epic Conversion build, taking a leadership role in Stork build, OBIX MRT, Clin Doc (Case Management) configuration, Vital Signs, Data Migration workgroups, and various other workgroups, including serving as an IHT lead.
Demonstrated leadership as the primary trainer for Inpatient, ICU, and Family Birth nurses and CNAs during the onboarding process for a two-year period.
Proficiently built and tested various elements, such as BPAs, columns, extensions, flowsheets, rules, orders, preference lists, smart tools, reports, and more.
Conducted extensive research to develop, configure, and modify moderate to high complexity "break-fix" solutions.
Surgical Scheduling Coordinator
The Monroe Clinic
Monroe, Wi
05.2015 - 06.2018
Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
Worked with manager and director to plan and coordinate Anesthesia's schedules.
Generated reports and tracked data to monitor operational priorities and scheduling using Epic and Excel.
Handle the day-to-day scheduling of the Operating Room schedule.
Coordinate Anesthesia’s schedules with other departments.
Assisted with meeting and event coordination, managing conference and meeting room bookings to minimize overlap.
Senior Certified Professional Coder at Providence Health & Service, MediRevv, TegriaSenior Certified Professional Coder at Providence Health & Service, MediRevv, Tegria