Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
John Peter Smith Hospital
03.2025 - Current
Assisted healthcare providers in patient examinations and procedures, ensuring efficient workflow and patient comfort.
Managed patient scheduling and coordinated appointments to optimize clinic operations.
Administered vaccinations as directed by physicians, adhering to safety protocols.
Maintained accurate patient records using electronic health record (EPIC) systems, ensuring data integrity.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Patient Access Representative
John Peter Smith Hospital
03.2022 - 12.2025
Greet and assist patients with check-in procedures.
Collect and enter patient demographic and insurance data into computer database to establish patient’s medical record.
Answer incoming calls and assist with patient needs.
Managed HIPAA regulations to protect patient privacy.
Medical Scheduler/ Receptionist
Momentum Spine and Joint
08.2021 - 03.2022
Managed multiple schedules and prioritized tasks to meet demands of a fast-paced work environment.
Answered telephone calls to offer office information, answer questions, and direct calls to staff/attorneys.
Maintained accurate patient records for proper tracking of patient history and treatment.
Managed HIPAA regulations to protect patient privacy.
Education
High School Diploma -
Southwest High School
01.2016
Skills
EPIC Software
Phlebotomy
Medical Scheduling
HIPPA
CRP
BLS
Customer Service
Outpatient Care
Insurance Verification
Intake Vitals
Patient Care
Medical terminology
Vital sign monitoring
Certification
Volunteer Work May 2023 JPS FWISD Athletics volunteer work to get all FWISD students ready for school physicals.
Certified Phlebotomy Technician September 2020 - Present
Certified EKG Technician August 2024 - Present
Certified Medical Assistant November 2024 - Present
Certified Bilingual Assistant June 2022 to Present