Ashly Smith
Pullman,WA
Summary
I am a motivated, hard working professional that brings leadership and organizational skills to my client relationships. I excel at problem solving independently and as a team and have experience handling diverse issues in behavioral health, outreach and law to meet the needs of my employer and clientele.
Overview
8
8
years of professional experience
Work History
Behavioral Intervention Specialist
CRT Children Services
04.2023 - Current
- Assisted children with developmental disabilities of all sorts.
- Collaborated with CRT team members, MSD school personnel, and family members to develop individual plans of care for children.
- Signed diagnostic assessments and individual plans of care to initiate client objective goals.
- Planned daily activities to keep students/clients engaged and on track with behavioral and learning goals.
- Used individualized instruction with peers regarding gathering data and properly caring for individual clients differently.
Front End Manager
Walmart
01.2020 - 03.2023
- Maintained strong customer relations and effective customer service standards.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw cashier operations, bookkeeping, and security.
- Delegated associates through day-to-day work and complex problems.
Assistant Probation Officer (Tracker)
Latah County Probation & Youth Services
09.2019 - 05.2021
- Supervised offenders to reduce risk to community.
- Determined appropriate supervision levels by conducting risk and needed assessments.
- Built one-on-one relationships with minors on probation.
- Wrote progress reports, supervised UAs, and testified under oath for court hearings.
- Referred misdemeanor offenders to necessary community resources.
Customer Service Associate
Walmart
09.2017 - 11.2019
- Assisted a high volume of customers each day with a positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Kept consumers informed about special promotions and provided detailed knowledge and information for various products.
Crew Member Trainer
Taco Bell
09.2016 - 09.2018
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Trained other employees.
- Worked front counter, drive-thru, and other areas.
Education
Bachelor of Science - Sociology And Criminology
University of Idaho
Moscow, ID05.2020
Academic Certification - Diversity, Gender, And Stratification Studies
University of Idaho
Moscow, ID05.2020
High School Diploma -
Orofino High School
Orofino, ID06.2016
Skills
- Behavioral health intervention and supervision
- Special education experience
- Emotional regulation techniques
- Nonviolent crisis intervention
- Individualizing and customizing education
- Utilizing IEP plans and goals for children
Timeline
Behavioral Intervention Specialist
CRT Children Services
04.2023 - Current
Front End Manager
Walmart
01.2020 - 03.2023
Assistant Probation Officer (Tracker)
Latah County Probation & Youth Services
09.2019 - 05.2021
Customer Service Associate
Walmart
09.2017 - 11.2019
Crew Member Trainer
Taco Bell
09.2016 - 09.2018
Bachelor of Science - Sociology And Criminology
University of Idaho
Academic Certification - Diversity, Gender, And Stratification Studies
University of Idaho
High School Diploma -
Orofino High School
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