Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

DARCEY MILLER

Coeur d'Alene School District
Coeur d'Alene,ID
1
Certification
32
years of professional experience

Experienced Human Services professional with over 10 years in behavioral health and case management. Specializes in assessments, individualized service plans, and client advocacy, effectively connecting individuals and families to essential resources. Committed to fostering collaborative partnerships and maintaining comprehensive documentation to support long-term stability and positive outcomes.

Work History

Behavioral Intervention Specialist

1 Year 10 Months
Coeur d'Alene School District | 09.2024 - Current
  • Collaborated with educators, families, and multidisciplinary teams to enhance student engagement and learning outcomes.
  • Developed and implemented individualized behavioral support plans to address diverse student needs.
  • Provided crisis intervention and monitored student progress through systematic data collection and documentation.

Behavioral Intervention Specialist

1 Year 2 Months
Ambitions of Idaho | 06.2023 - 08.2024
  • Developed individualized service plans and monitored client progress.
  • Documented client progress accurately and advocated effectively for client needs.
  • Supported clients and families in navigating behavioral resources and community services.

Therapeutic Court Coordinator (Grant-Funded, Part-Time)

7 Months
Cheney Municipal Court | 10.2022 - 05.2023
  • Coordinated services for court participants, ensuring adherence to treatment plans.
  • Connected individuals with behavioral health providers and community resources to support their recovery.
  • Maintained case documentation while collaborating with justice and treatment professionals to enhance participant outcomes.

Intake Specialist – Foundational Community Support

2 Years 2 Months
Goodwill Industries of the Inland Northwest | 08.2020 - 10.2022
  • Conducted intake assessments to determine eligibility for support services, ensuring clients accessed necessary resources.
  • Connected clients with housing, employment, financial assistance, and behavioral health resources.
  • Coordinated referrals and provided crisis support while maintaining confidentiality of client records.

Case Resource Manager (part-time Position)

2 Years 7 Months
WA State Department of Social & Health Services (DSHS/DDA) | 01.2018 - 08.2020
  • Developed strategic plans to enhance service delivery, leading to improved client outcomes across various developmental disability programs.
  • Coordinated services and advocated for access to community supports, facilitating improved resource utilization for clients.
  • Managed caseloads for individuals with developmental disabilities, ensuring tailored support to meet unique needs.

Aquatics Manager / Membership Services

9 Years
YMCA of the Inland Northwest | 01.1995 - 01.2004
  • Supervised lifeguard staff, ensuring adherence to safety protocols and training standards.
  • Led staff training sessions on emergency response procedures and customer service, fostering a safety-first culture and enhancing service quality.
  • Coordinated swim lesson schedules, maximizing instructor assignments to ensure optimal coverage and participant satisfaction.
  • Managed staff and daily operations, enhancing customer service through improved scheduling and communication.
  • Evaluated program effectiveness through participant feedback and performance metrics analysis.

Education

Master of Science - Mental Health and Wellness

Grand Canyon University | Phoenix, AZ (Online)

Bachelor of Science - Developmental Psych, Special Education

Eastern Washington University | Cheney, WA | 2004

Associate of Arts - General Studies

Walla Walla Community College | Walla Walla, WA | 2002

Skills

Behavioral Assessment
Crisis intervention
Intervention Planning
Client Advocacy
Behavioral Health Support
Client Advocacy
Outreach and referrals
Documentation compliance
HIPAA & Confidentiality
Office and records systems
Office and records systems

Certification

  • Registered Behavior Technician (RBT)
  • First Aid & CPR Certified
  • Bloodborne Pathogens Training

Timeline

Behavioral Intervention Specialist

Coeur d'Alene School District
09.2024 - CurrentRead More

Behavioral Intervention Specialist

Ambitions of Idaho
06.2023 - 08.2024Read More

Therapeutic Court Coordinator (Grant-Funded, Part-Time)

Cheney Municipal Court
10.2022 - 05.2023Read More

Intake Specialist – Foundational Community Support

Goodwill Industries of the Inland Northwest
08.2020 - 10.2022Read More

Case Resource Manager (part-time Position)

WA State Department of Social & Health Services (DSHS/DDA)
01.2018 - 08.2020Read More

Aquatics Manager / Membership Services

YMCA of the Inland Northwest
01.1995 - 01.2004Read More

Grand Canyon University

Master of Science from Mental Health and Wellness
Read More

Eastern Washington University

Bachelor of Science from Developmental Psych, Special Education
Read More

Walla Walla Community College

Associate of Arts from General Studies
Read More
DARCEY MILLER