ASHLY THOMAS
Tampa
Summary
Highly organized and diligent professional ready to contribute effectively in a responsible role while gaining valuable practical experience. Demonstrates a strong work ethic and exceptional attention to detail, consistently delivering high-quality results. Adept at managing multiple tasks efficiently and committed to continuous learning and professional development. Prepared to leverage skills in a dynamic environment to support organizational goals and drive success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Tutor
Grade Potential
01.2024 - Current
- I provide private in-home tutoring services for K-12 students, as well as adult students. I tutor a wide range of subjects including SAT prep, GED prep, and French.
Tutor
Club Z In-Home Tutoring
01.2024 - Current
- I provide private in-home tutoring services for K-12 students, as well as adult students. I tutor a wide range of subjects including SAT prep, GED prep, and French.
French/Choir Teacher
Corners Upper School
01.2017 - 01.2024
- Develop curriculum to meet developmental goals and instructional activity. Encourage and monitor the progress of individual students and use information to adjust teaching strategies. Manage a budget for and organize student activities on and off campus. High school choir performed at Disney’s Christmas Candlelight Procession 2018. High school choir won 3rd place and a superior rating at Disney Sings 2019 under my baton.
Work @ Home Account Services
Sitel
01.2015 - 01.2016
- Responsible for maintaining and updating customer’s cable, digital internet, and home phone accounts. In addition to billing duties, I was also tasked with meeting a monthly sales quota for various products and services.
Captioning assistant
Captel Service Specialists
01.2014 - 01.2015
- Responsible for providing real-time text captions of phone calls made to and from people who are deaf and/or hard of hearing.
Customer Care Representative
Verizon Wireless
01.2012 - 01.2014
- Provided excellent customer service to all Verizon Wireless customers as well as assisted with general technical service for various devices, managed returns/exchanges, inventory management, sales and coordinated and led instructional workshops geared towards providing first time smartphone/tablet customers with comprehensive knowledge on device usage.
Education
M.M. - Voice Performance
Southern Illinois University Carbondale
01.2024
B.A. - Vocal Performance
Bethune-Cookman University
01.2009
High School Diploma - undefined
Osceola County School of the Arts
01.2005
Skills
- Effective communicator
- Proficient in Microsoft Office applications
- Skilled in fast and accurate typing at 70-100 wpm
- Attention to detail
- Workplace proficiency
- Experienced in client relations
- Analytical problem-solver
- Goal-oriented individual
- Supportive listening
- Strategic idea generation
- Team-oriented collaboration
- Adaptable learning approach
Certification
- Certified Teacher
Languages
French
Limited Working
Timeline
Tutor
Grade Potential
01.2024 - Current
Tutor
Club Z In-Home Tutoring
01.2024 - Current
French/Choir Teacher
Corners Upper School
01.2017 - 01.2024
Work @ Home Account Services
Sitel
01.2015 - 01.2016
Captioning assistant
Captel Service Specialists
01.2014 - 01.2015
Customer Care Representative
Verizon Wireless
01.2012 - 01.2014
B.A. - Vocal Performance
Bethune-Cookman University
High School Diploma - undefined
Osceola County School of the Arts
M.M. - Voice Performance
Southern Illinois University Carbondale
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