ASHLYN ATKINSON
Chugiak,AK
Summary
Dependable professional with hands-on experience in childcare and customer service. Proficient in managing medical records and billing processes, ensuring accurate patient communication and data entry. Known for creating welcoming environments, maintaining professionalism, and delivering quality service across healthcare and hospitality sectors.
Overview
6
6
years of professional experience
Work History
Medical Biller & Medical Records Handler
Greater Austin Pain Center
, Texas
10.2025 - 09.2026
- Managed medical billing and patient records, ensuring accuracy and compliance in fast-paced healthcare environment.
- Communicated professionally with patients and insurance companies to resolve inquiries and facilitate timely billing.
- Utilized Tegra, Microsoft Excel, Microsoft Word, and Google-based programs to streamline documentation and reporting processes.
Medical Receptionist Lead
Laurel Street Chiropractic & Rehab
, Texas
08.2022 - 09.2023
- Welcomed patients while managing scheduling, calls, and front-office responsibilities to enhance patient experience.
- Greeted patients and managed front desk operations efficiently.
- Scheduled appointments using electronic health record systems effectively.
- Verified patient insurance details and collected necessary information accurately.
- Organized front office area to maintain a professional and welcoming atmosphere, contributing to patient comfort and satisfaction.
Front Desk Receptionist & Barista
Inlet Tower Hotel & Suites
08.2021 - 10.2022
- Addressed guest inquiries promptly and crafted beverages in a welcoming environment, which fostered customer satisfaction.
- Greeted guests warmly and assisted with check-in processes.
- Delivered professional service to hotel guests and café customers, enhancing their overall experience.
- Managed phone calls and directed inquiries to appropriate departments.
- Scheduled reservations and coordinated room assignments for guests.
Inventory Manager / Shipment Gatherer / Parts Puller
NAPA Auto Parts
Anchorage, Alaska
06.2021 - 08.2021
- Organized inventory, received shipments, and pulled parts to ensure accuracy and availability.
- Maintained inventory levels during temporary assignment to support product availability and minimize stockouts.
- Worked with suppliers to support timely delivery of auto parts and supplies.
- Coordinated with suppliers to ensure timely delivery of auto parts and supplies.
Crew Member
McDonald's
02.2021 - 06.2021
- Delivered exceptional customer service in a fast-paced environment, collaborating with team to ensure seamless operations.
- Prepared and served food items according to company standards.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness of dining area and kitchen equipment.
Education
High School Diploma -
AJ Dimond Highschool
Anchorage, AK05-2023
Skills
- Billing procedures
- Records management
- Insurance verification
- Electronic health records
- Data entry
- Billing codes
- ICD-10
- Insurance billing
- CPT knowledge
- CPT code modifiers
- Patient billing
- Accounts receivable
- Billing collections
- Medicare processes
- HIPAA certification
- Medical record security
- Tegra
- Microsoft Word & Excel
- Google Workspace
- Schedule management
- Front-office operations
- Record management
- Customer Service
- Communication
- Time management
- Multitasking
- Organization
- Problem resolution
- ICD-10
- Insurance billing
- CPT knowledge
- CPT code modifiers
- Medical terminology
- Patient billing
CHILDCARE EXPERIENCE
Extensive childcare experience through babysitting and caring for younger siblings since approximately age nine. Comfortable supervising toddlers and children, keeping them engaged, and maintaining a safe, positive environment.
Timeline
Medical Biller & Medical Records Handler
Greater Austin Pain Center
10.2025 - 09.2026
Medical Receptionist Lead
Laurel Street Chiropractic & Rehab
08.2022 - 09.2023
Front Desk Receptionist & Barista
Inlet Tower Hotel & Suites
08.2021 - 10.2022
Inventory Manager / Shipment Gatherer / Parts Puller
NAPA Auto Parts
06.2021 - 08.2021
Crew Member
McDonald's
02.2021 - 06.2021
High School Diploma -
AJ Dimond Highschool