Ashlyn Brewer
Olympia,WA
Summary
Through my previous work experience I have gained the experience in fast-paced environments. I have also gained experience in customer comfort and the importance of enhanced experiences by answering questions and responding to concerns. I have maintained service standards and followed safe service regulations. Through playing sports I have learned the importance of being a team player, I am always ready to help team members by taking on additional tasks. With these skills I believe I would be a great addition to your team.
Overview
1
1
year of professional experience
Work History
Hostess
Row
Olympia, WA
07.2021 - 08.2021
- Answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Barista
Starbucks
Tumwater, WA
08.2020 - 03.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Crew Member
Papa Murphy's
Tumwater, WA
11.2019 - 03.2020
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Collaborated with team members to complete orders.
Education
Bachelor of Science And/with Education Degree - Elementary Education
Grand Canyon University
Phoenix, AZ12.2024
High School Diploma -
Tumwater High School
Tumwater, WA06.2021
Skills
- High-Volume Work environment Management
- Guest Greeting and Seating
- Reservation Management
- Customer Retention
- Hospitality and Professionalism
- Hard Working
- Multitasking
- Social and Interactive
- Team Player
- Warm and Friendly
Timeline
Hostess
Row
07.2021 - 08.2021
Barista
Starbucks
08.2020 - 03.2021
Crew Member
Papa Murphy's
11.2019 - 03.2020
Bachelor of Science And/with Education Degree - Elementary Education
Grand Canyon University
High School Diploma -
Tumwater High School
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