Ashlyn Craig
Summary
Capable leader passionate about treating patrons well while exceeding expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in hospitality-oriented establishments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Bartender
Hi-Mark
01.2024 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Bartender/Barback
Madtree Brewing
08.2023 - 01.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
Dewey's Pizza
08.2022 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
IT Intern
Anderson Community Schools
05.2021 - 09.2021
- Improved software efficiency by identifying problems
- Assisted in user-friendly interfaces for streamlined client experiences.
- Enhanced system security with implementation of updated firewalls and encryption methods.
- Provided technical support, resolving IT issues to maximize productivity for team members.
Volunteer
Union Chapel
05.2021 - 09.2021
- Enhanced community engagement by organizing and leading outreach events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Server
Jeff's Flavored Snow
05.2018 - 09.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
No Degree - English Education
University of Cincinnati
Cincinnati, OH12.2024
Associate of Arts - English Education
Glen Oaks Community College
Centreville, MI05.2022
High School Diploma -
Daleville Jr-Sr High School
Daleville, IN06.2020
Skills
- Basic Accounting
- Outgoing Personality
- Clear and Effective Communication
- Time Management
- Problem-Solving Abilities
- Honest and Dependable
- Teamwork and Collaboration
- Organizational Skills
- Calm and Composed
- Hospitality and Guest Service
- Staff Training
- Excellent Communication
- Active Listening
- Strong Multitasking
- Adaptability
- Interpersonal Skills
Timeline
Bartender
Hi-Mark
01.2024 - Current
Bartender/Barback
Madtree Brewing
08.2023 - 01.2024
Server
Dewey's Pizza
08.2022 - 08.2023
IT Intern
Anderson Community Schools
05.2021 - 09.2021
Volunteer
Union Chapel
05.2021 - 09.2021
Server
Jeff's Flavored Snow
05.2018 - 09.2020
No Degree - English Education
University of Cincinnati
Associate of Arts - English Education
Glen Oaks Community College
High School Diploma -
Daleville Jr-Sr High School