Ashlyn Croal
WINONA,MN
Summary
Compassionate and adaptable professional with a background in patient care and customer service. Known for attention to detail and effective problem-solving, contributing to high standards of service and patient comfort in dynamic settings.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Lead Barista
Blooming Grounds Coffee House
Winona, MN
10.2021 - Current
- Enhanced customer satisfaction through personalized service, fostering a welcoming atmosphere in the coffee house.
- Resolved customer complaints promptly, maintaining high standards of service and brand reputation.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Certified Nursing Assistant
Sugar Loaf Senior Living
Winona, MN
09.2025 - 04.2026
- Documented patient information accurately in an electronic health records system.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and pulse.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted residents with daily living activities, ensuring comfort and dignity.
Education
Associate of Science - Nursing
Minnesota State College Southeast
Winona, MN12-2027
Skills
- Patient care
- Collecting vital signs
- Basic life support
- HIPAA compliance
- Time management
- Multitasking and organization
- Adaptability to change
- Attention to detail
- Problem-solving
- Conflict handling
- Compassionate
Certification
- CNA - Certified Nurse Assistant
Timeline
Certified Nursing Assistant
Sugar Loaf Senior Living
09.2025 - 04.2026
Lead Barista
Blooming Grounds Coffee House
10.2021 - Current
Associate of Science - Nursing
Minnesota State College Southeast