Ashlyn Fish
Middletown,PA
Summary
Experienced in customer service, I excel at effectively communicating with the public and finding solutions under pressure. Recognized for my hardworking, patient, calm, and reliable nature, I am a proactive host with expertise in streamlining services through updated systems. With training in team management, I am a friendly and reliable individual who takes initiative and provides excellent work. Accustomed to demanding work environments, I am a dedicated team player with exceptional training and problem-solving abilities. My interpersonal and time management skills are excellent.
Overview
3
3
years of professional experience
Work History
Host/Server Assistant
Primanti Brothers
08.2021 - 07.2023
- Greeted and seated customers in desired location and answered menu questions
- Took take-out orders and prepared menu items for pick up by customers
- Assisted servers in delivering food and drinks when necessary
- Maintained a clean restaurant environment
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Customer Service/Cashier
Target
06.2021 - 08.2021
- Helped customers with purchase decisions and answered product questions
- Completed merchandise purchases, exchanges, and returns
- Selected items from customers’ online orders and prepared for curb-side pickup
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Cashier
McDonalds
04.2020 - 04.2021
- Completed customer purchases in busy restaurant environment
- Worked in all areas of the restaurant, including front counter, food/fry stations, take out window, dessert station, and served as order expo
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Arts - Business Administration
Lycoming College
Williamsport, PA05.2026
High School Diploma -
Hershey High School
Hershey, PA06.2022
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Team player mentality
Volunteer Experience
- Dwell Orphanage Care, Williamsport, PA, 02/24, Present, Made Valentines Day baskets for teens who are in foster care or an orphanage
- Salvation Army Garden, Williamsport, PA, 09/23, Present, Participated in 9/11 Day volunteering and continue to volunteer throughout the year
Timeline
Host/Server Assistant
Primanti Brothers
08.2021 - 07.2023
Customer Service/Cashier
Target
06.2021 - 08.2021
Cashier
McDonalds
04.2020 - 04.2021
Bachelor of Arts - Business Administration
Lycoming College
High School Diploma -
Hershey High School
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