Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

Ashlyn Greenfield

San Marcos,TX

Summary

  • Seeking position with utilizing communication, helping, and technical skills.
  • Pro-active leader and communicator, resolving issues or concerns that arise
  • Experienced host, providing quality customer service to meet guests needs
  • Demonstrated ability to adapt to new situations, learning from suggestions
  • Helpful Team-member, working with co-workers to provide services

Overview

6
6
years of post-secondary education
1
1
year of professional experience

Work History

Crewmember

Raising Canes
San Marcos, TX
08.2020 - 11.2020
  • Handled food preparation and monitored safety protocols.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Assisted other team members to achieve goals.
  • Assisted customers by answering questions and fulfilling requests.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Used POS system to enter orders, process payments, and issue receipts.

Hostess

Landry’s Inc. Saltgrass
San Marcos, TX
08.2019 - 11.2019
  • Provided customer service on the phone as well as in-person to address needs and inquiries of the guests.
  • Worked with other hosts to seat guests in an organized and efficient manner.
  • Adapted to the different needs of the guests by making quick decisions to resolve conflicts.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.

Party Host

Alley Cats Entertainment Center
Arlington, TX
10.2018 - 01.2019
  • Supervised children throughout the duration of the party, while overseeing all drink, food, and game orders were met to the guest’s satisfaction.
  • Served and managed parties alone, as well as with co-workers for larger parties and events.
  • Learned other job areas to be available when the company was in need of more workers (kitchen, snack bar attendant, game counter, and bowling center).

Education

No Degree - Social Work

Texas State University, San Marcos, TX
01.2019 - Current

GPA: 3.1

  • Received [TXST Distinguished Scholarship]
  • Received [TXST Competitive Scholarship]

High School Diploma -

Kennedale High School, Kennedale, TX
08.2014 - 06.2018
  • Graduated with 4.12 GPA
  • Graduated in Top 15% of Class
  • Elected Communications/ Public Relations Officer for Kennedale Thespian Troupe #5534 in [2017-2018]
  • Elected Communications Officer for Varsity Choir in [2016-2018]
  • Member of International Thespian Society [2014-2018]
  • Received Fine Arts Booster Club Scholarship
  • Awarded [Honor Thepsian]

Skills

Customer serviceundefined

Additional Information

  • HONORS , TXST Distinguished Scholarship: $16,000 Academic (2019) TXST Competitive Scholarship: $1,000 Academic (2019) Fine Arts Booster Club Scholarship: $700 Academic/Extra-curricular (2018)

Timeline

Crewmember - Raising Canes
08.2020 - 11.2020
Hostess - Landry’s Inc. Saltgrass
08.2019 - 11.2019
Texas State University - No Degree, Social Work
01.2019 - Current
Party Host - Alley Cats Entertainment Center
10.2018 - 01.2019
Kennedale High School - High School Diploma,
08.2014 - 06.2018

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Ashlyn Greenfield