Ashlyn Greenfield
San Marcos,TX
Summary
- Seeking position with utilizing communication, helping, and technical skills.
- Pro-active leader and communicator, resolving issues or concerns that arise
- Experienced host, providing quality customer service to meet guests needs
- Demonstrated ability to adapt to new situations, learning from suggestions
- Helpful Team-member, working with co-workers to provide services
Overview
6
6
years of post-secondary education
1
1
year of professional experience
Work History
Crewmember
Raising Canes
San Marcos, TX
08.2020 - 11.2020
- Handled food preparation and monitored safety protocols.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked flexible hours; night, weekend, and holiday shifts.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Assisted other team members to achieve goals.
- Assisted customers by answering questions and fulfilling requests.
- Assisted counter staff in packing ready orders and distributing to customers.
- Performed shift change tasks each day to keep store efficient and neat.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Used POS system to enter orders, process payments, and issue receipts.
Hostess
Landry’s Inc. Saltgrass
San Marcos, TX
08.2019 - 11.2019
- Provided customer service on the phone as well as in-person to address needs and inquiries of the guests.
- Worked with other hosts to seat guests in an organized and efficient manner.
- Adapted to the different needs of the guests by making quick decisions to resolve conflicts.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Party Host
Alley Cats Entertainment Center
Arlington, TX
10.2018 - 01.2019
- Supervised children throughout the duration of the party, while overseeing all drink, food, and game orders were met to the guest’s satisfaction.
- Served and managed parties alone, as well as with co-workers for larger parties and events.
- Learned other job areas to be available when the company was in need of more workers (kitchen, snack bar attendant, game counter, and bowling center).
Education
No Degree - Social Work
01.2019 - Current
GPA: 3.1
- Received [TXST Distinguished Scholarship]
- Received [TXST Competitive Scholarship]
High School Diploma -
08.2014 - 06.2018
- Graduated with 4.12 GPA
- Graduated in Top 15% of Class
- Elected Communications/ Public Relations Officer for Kennedale Thespian Troupe #5534 in [2017-2018]
- Elected Communications Officer for Varsity Choir in [2016-2018]
- Member of International Thespian Society [2014-2018]
- Received Fine Arts Booster Club Scholarship
- Awarded [Honor Thepsian]
Skills
Customer serviceQuick
Phone Communication
Interpersonal Communication
Responsible
High-volume dining
Dining room management
Hospitality service expertise
Interactive communication skills
Guest seating arrangements
Table setting knowledge
Customer assistance
Event clean-up
Bagging and packaging
Cash drawer management
Cash register operations
Credit card processing
Payment collection
Cash register skills
Cash register systems
Cash Handling
Time management skills
Additional Information
- HONORS , TXST Distinguished Scholarship: $16,000 Academic (2019) TXST Competitive Scholarship: $1,000 Academic (2019) Fine Arts Booster Club Scholarship: $700 Academic/Extra-curricular (2018)
Timeline
Crewmember - Raising Canes
08.2020 - 11.2020
Hostess - Landry’s Inc. Saltgrass
08.2019 - 11.2019
Texas State University - No Degree, Social Work
01.2019 - Current
Party Host - Alley Cats Entertainment Center
10.2018 - 01.2019
Kennedale High School - High School Diploma,
08.2014 - 06.2018