Ashlyn Henry
Fayetteville,AR
Summary
Proven leader and efficient multitasker, demonstrated through a dynamic role at Grimaldi's Coal Brick Oven Pizzeria and further honed at Lifetime Fitness Center. Excelled in customer service and team collaboration, significantly enhancing customer satisfaction and operational efficiency. Mastery in time management and a knack for elevating team performance underscore my commitment to results.
Overview
3
3
years of professional experience
Work History
Host and Server
Grimaldi's Coal Brick Oven Pizzeria
2022.09 - 2024.08
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Served customers efficiently and brought them their requests regarding drinks, appetizers, entrees, and desserts.
Camp Counselor and Kids Academy Crew Member
Lifetime Fitness Center
2023.05 - 2024.02
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Took care of the children in the daycare while their parents were working out.
Crew Member
Raising Canes Chicken Fingers
2022.02 - 2022.09
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Shift Leader
Baskin Robbins Ice Cream
2021.03 - 2022.02
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately.
- Greeted all customers and helped with any questions they had.
Education
No Degree - Business
University of Arkansas
Fayetteville, AR05.2028
High School Diploma -
Katy High School
6331 Hwy Blvd, Katy, TX 7749405.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Camp Counselor and Kids Academy Crew Member
Lifetime Fitness Center
2023.05 - 2024.02
Host and Server
Grimaldi's Coal Brick Oven Pizzeria
2022.09 - 2024.08
Crew Member
Raising Canes Chicken Fingers
2022.02 - 2022.09
Shift Leader
Baskin Robbins Ice Cream
2021.03 - 2022.02
No Degree - Business
University of Arkansas
High School Diploma -
Katy High School
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