Ashlyn Kleinman
Cedar Rapids,IA
Summary
Highly motivated and dedicated veterinary assistant with a strong work ethic and exceptional attendance record. Demonstrated multitasking abilities and a passion for animals. Backed by over 1 year of experience assisting veterinarians in surgical procedures, taking medical histories, and providing patient care. Committed to continuous learning and eager to take on new responsibilities. Skilled in fostering efficient teamwork and achieving production targets. Known for being well-organized, self-motivated, and adept at managing fast-paced work environments.
Overview
8
8
years of professional experience
Work History
Veterinary Assistant and CCS/ Reception
Petersen Pet Hospital
07.2023 - Current
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Provided backup support to receptionist duties as needed, including greeting and checking in clients, answering phones, scheduling appointments, and handling payment.
Supervisor
Bark Avenue
04.2022 - 11.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Demonstrated multitasking abilities such as managing phone lines, reception area check- in's, and general employee duties.
- Implemented emergency procedures when necessary to maintain the safety of all participants within the daycare setting.
- Developed strong relationships with pet owners by providing regular updates on their pets'' activities, behavior, and well-being during daycare stays.
- Prioritized health and cleanliness, thoroughly cleaning the facilities surfaces and equipment.
Cashier, Stocker, Courtesy Clerk
Hy-Vee
06.2017 - 08.2019
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Provided backup support for other departments when needed
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Education
Bachelor of Science - Animal Science
Iowa State University
Ames, IA05.2023
Skills
- Effective Client Engagement
- Sanitation Practices
- Patient restraint
- Reception duties
- Vaccine administration
- Time management
- Surgical assistance
- Animal handling
- Supportive team player
- Money handling
- Appointment scheduling
- Empathetic and compassionate
Continuing Education
- Fear Free Certification, 02/25, FearFree
- Couching and Mentoring, 03/25, VetBloom
- DiSC as a Leadership Tool, 03/25, VetBloom
Leadership Experience
Farmer Fair Leader, Iowa Big- Collaborative high school program
Leader and organizer of project in 2018 & 2019
- Achieved project success by efficiently allocating resources and managing schedules.
- Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved.
- Managed team meetings and discussed project's goals and objectives.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
Timeline
Veterinary Assistant and CCS/ Reception
Petersen Pet Hospital
07.2023 - Current
Supervisor
Bark Avenue
04.2022 - 11.2022
Cashier, Stocker, Courtesy Clerk
Hy-Vee
06.2017 - 08.2019
Bachelor of Science - Animal Science
Iowa State University
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