Ashlyn Lopez
Miami,Florida
Summary
Customer service representative with a wealth of experience in sales and customer service environment, including finding new prospects, coaching current clients, resolving technical issues, and managing/tracking complaints. Organizer, creative, critical thinker, good communicator, thrives under pressure, excellent writing skills, noticeable favorable rapport with clients, courageous in pushing for a sale.
Overview
3
3
years of professional experience
Work History
Cashier & Customer Service
Taco Bell
08.2020 - 01.2021
- Communication with customers, and be a Team player to ensure maximum satisfaction.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Operated cash register to record transactions accurately and efficiently.
Cashier/Stocker & Backroom
Ross Store
02.2021 - 06.2021
- Stock merchandize & unload merchandize from backroom.
- Kept work areas neat, clean and free from.
- Greeted customers entering store and responded promptly to customer needs.
Waitress
Islas Canarias, Restaurant & Bakery
08.2021 - 06.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Crew Team Member
3 Chefs And A Chicken
10.2022 - 08.2023
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Southwest Miami Senior High School
Miami, FL06.2021
Skills
- Strong Organizational and detail-oriented skills
- Effectively handle multiple tasks simultaneously
- Demonstrated ability to acquire and apply knowledge rapidly
- Independent worker with minimal supervision needed
- Team player & ability to work well with other employees
- Great communicator & good people skills
- Very friendly, and resourceful when situation(s) call for it
- Have a higher than usual Learning Curve, can apply myself and excel at 100% confidently
Timeline
Crew Team Member
3 Chefs And A Chicken
10.2022 - 08.2023
Waitress
Islas Canarias, Restaurant & Bakery
08.2021 - 06.2022
Cashier/Stocker & Backroom
Ross Store
02.2021 - 06.2021
Cashier & Customer Service
Taco Bell
08.2020 - 01.2021
High School Diploma -
Southwest Miami Senior High School