Ashlyn Messer
Hinesville,GA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. With 6+ years of restaurant experience.
Overview
6
6
years of professional experience
Work History
Shift Leader
Cracker Barrel
Pooler, GA
05.2018 - 10.2024
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Assisted in training new employees on shift operations.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Togo Lead
Cracker Barrel
Pooler
05.2018 - 10.2024
- Managed multiple tasks simultaneously while ensuring accuracy and quality of work.
- Followed proper sanitation procedures when handling food items.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Set up buffets with food presentation standards in mind, ensuring a visually appealing layout.
- Processed payments and invoices for catering services, ensuring accuracy and timeliness.
Server
Cracker Barrel
Pooler
05.2018 - 10.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Biology -
Georgia Southern University
05.2022
High School Diploma -
South Effingham High School
Effingham, GA05.2019
Skills
- Photoshop
- Google docs
- Typing
- AHA First Aid/CPR/AED certified
- Vital signs
- Google slides
- Powerpoint
- Body mechanics
- Donning & Removing personal protective equipment
- Training and coaching
- Team Building and Motivation
- Conflict resolution techniques
- Cross-functional team leadership
- Health and Safety Regulations
- Line Work
- Punctual and Dependable
- Following Instructions
- Strong Work Ethic
References
References available upon request.
Timeline
Shift Leader
Cracker Barrel
05.2018 - 10.2024
Togo Lead
Cracker Barrel
05.2018 - 10.2024
Server
Cracker Barrel
05.2018 - 10.2024
Biology -
Georgia Southern University
High School Diploma -
South Effingham High School