Ashlyn Nicole Van Horn
Lakewood,CO
Summary
I am a dedicated and compassionate professional with a strong background in customer service, community support, and advocacy. With hands-on experience at Panera Bread, Starbucks, and as a lifeguard, I have honed exceptional interpersonal and problem-solving skills, working in high-paced, diverse environments. My peer support roles have further strengthened my ability to foster positive relationships, provide guidance, and assist individuals in navigating personal challenges.
Overview
3
3
years of professional experience
Work History
Service Ambassador
Panera Bread
03.2021 - 03.2022
- Cash Handling, Preparing Customer Orders, Serving customers, Cleaning of main areas, team efforts to meet deadlines and accomplish goals
- Barista/drink preparation, food preparation
- Answer customer commonly asked questions and handling coffee self serve set up, training new employees
Barista
Starbucks
05.2022 - 12.2022
- Cash handling, Preparing orders efficiently, preparing food, answering customer questions, creating orders accurately, cleaning of work space, preparing hot and cold drinks
Life Guard
Carmona Pool Services
06.2022 - 01.2023
- Effectively scanning the pool area, ensuring the safety of all children and residents, making incident reports and other forms of reports, communicating effectively with HOA members, board members and residents
- Reporting back to hire ups of all incidents and malfunctions on premises
- Ensuring the cleanliness of pool area and the pool itself
- Testing chemicals and clearing the pool deck
Peer Support Specialist
Rocky Mountain Crisis Partners
12.2023 - 05.2024
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assisted individuals facing mental health and emotional challenges.
- Listened to clients' concerns and provided encouragement and support.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Education
No Degree - Exploring Medical And Managerial Fields
Denver Community College
800 Curtis Street, Denver, CO 80204Skills
- Peer support ethics
- Recovery guidance
- Boundary setting
- Substance abuse awareness
- Self-care management
- Problem-solving skills
- Relationship building skills
- Mental health advocacy
- Appointment scheduling
- Multicultural sensitivity
- Planning skills
Timeline
Peer Support Specialist
Rocky Mountain Crisis Partners
12.2023 - 05.2024
Life Guard
Carmona Pool Services
06.2022 - 01.2023
Barista
Starbucks
05.2022 - 12.2022
Service Ambassador
Panera Bread
03.2021 - 03.2022
No Degree - Exploring Medical And Managerial Fields
Denver Community College