Ashlyn Pace
Tuscaloosa,AL
Summary
Adaptable media coordinator known for strong teamwork, and mentoring skills. Experienced in producing multimedia content and managing client relationships. Prepared to leverage expertise to drive engagement and enhanced community outreach initiatives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Federal Work Study Student
Tuscaloosa Public Library
Tuscaloosa, Alabama
08.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Organized and stocked educational literal materials
Media Specialist
Consuming Fire Ministries
Montgomery, Alabama
01.2016 - Current
- Developed engaging multimedia content for various platforms to enhance brand visibility.
- Managed social media accounts, scheduling posts and engaging with followers daily.
- Assisted in the production of promotional videos, coordinating equipment and logistics.
- Edited and optimized digital content for websites, ensuring consistency and clarity.
- Coordinated activities related to video streaming, webcasts, and interactive presentations.
- Coordinated production of videos, print materials, and PowerPoints, ensuring quality standards are met.
Customer Service Cashier
Full Moon BBQ
Montgomery, Alabama
01.2022 - 08.2025
- Processed customer transactions efficiently at a busy retail location while maintaining an accurate cash drawer throughout shifts to ensure financial integrity.
- Assisted customers with product inquiries and provided friendly service experience.
- Handled returns and exchanges while adhering to company policies.
- Collaborated with team members to manage high-volume rush periods effectively.
- Resolved customer complaints with empathy and a focus on satisfaction.
- Trained new staff on cashier procedures and customer service standards.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Student Peer Mentor
The University of Alabama
Tuscaloosa, Alabama
07.2024 - 05.2025
- Guided students through academic challenges and provided resources for success.
- Facilitated discussion groups on a variety of topics related to student success.
- Provided academic and social support to assigned students through one-on-one meetings.
- Developed strategies to help students adjust to college life, manage stress, and develop better study habits.
- Provided emotional support during difficult times such as midterms or finals week.
- Established supportive relationships to encourage open communication and trust.
- Promoted campus resources and services to enhance student experiences and well-being.
- Promoted educational advancements through study halls
Education
Bachelor of Kinesiology - Exercise Science
The University of Alabama
Tuscaloosa, AL12-2027
Skills
- Customer service
- Team collaboration
- Educational program development
- Multimedia content creation
- Academic mentoring
- Effective communication
- Patient assessment
- Client communication
- Social media management
- Problem resolution
- Time management
- Critical thinking
- Computer skills
- Financial literacy
- Active listening
- Community volunteering
Affiliations
- Member of NSLS
- Member of Pre- Physical Therapy Society
- Member of Student Collegiate Leadership organization
- Youth Mentor
Accomplishments
- Awarded Employee of the Month multiple times for professionalism and problem-solving skills.
Certification
- CPR Certified
- Certified Patient Care Technician
Languages
Spanish
Limited
References
References available upon request.
Timeline
Federal Work Study Student
Tuscaloosa Public Library
08.2024 - Current
Student Peer Mentor
The University of Alabama
07.2024 - 05.2025
Customer Service Cashier
Full Moon BBQ
01.2022 - 08.2025
Media Specialist
Consuming Fire Ministries
01.2016 - Current
Bachelor of Kinesiology - Exercise Science
The University of Alabama