Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ashlyn Rosales

Rio Rancho

Summary

Dynamic McDonald’s Manager with a proven track record in enhancing customer satisfaction and team performance. Skilled in strategic planning and complex problem-solving, I effectively resolved conflicts and fostered strong relationships with customers and suppliers. Committed to mentoring staff and optimizing operations, I consistently check achieved high-quality service delivery.

Overview

4
4
years of professional experience

Work History

McDonald’s Manager

Edgar Rosales
03.2021 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Independence High School
Rio Rancho, NM

Rio Rancho High School
Rio Rancho, NM

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Verbal and written communication
  • Staff management
  • Task delegation
  • Relationship building
  • Strategic planning

Languages

Spanish
Native or Bilingual

Timeline

McDonald’s Manager

Edgar Rosales
03.2021 - Current

Independence High School

Rio Rancho High School

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