Madison Orozco
Vancouver
Summary
McDonald’s has been my only job so far however I was employed at McDonald’s for 6 years. I was promoted twice, first to crew trainer and secondly to manager. As a manager I was in charge of running the floor, making sure breaks are out, assisting customers with any issues, and making sure every task is done. I was trained at every position in the store and would also help fill certain positions during different times of the day. I’m very outgoing, I work well with others and I enjoy interacting with different people every day!
Overview
6
6
years of professional experience
Work History
McDonald’s manager
McDonald’s
Moses Lake
05.2020 - 07.2026
- Oversaw daily operations and ensured adherence to company policies.
- Trained and mentored staff on customer service best practices.
- Managed inventory levels and coordinated with suppliers for timely restocking.
- Ensured cleanliness and safety standards were maintained in the restaurant.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Provided leadership during times of organizational change or crisis situations.
- Delegated work to staff, setting priorities and goals.
- Monitored staff performance and addressed issues.
Education
Open Doors
Moses Lake, WASkills
- Inventory management
- Operational oversight
- Quality control
- Customer service
- Staff training
- Performance monitoring
- Team leadership
- Problem solving
- Clear communication
Timeline
McDonald’s manager
McDonald’s
05.2020 - 07.2026
Open Doors