Ashlynd Yarbrough
San Marcos,Texas
Summary
Dedicated and reliable professional with experience as an Assistant Manager and Fulfillment Expert in fast-paced retail environments. Skilled in customer service, team support, and daily operations, with a strong focus on keeping things organized and running smoothly. Known for staying calm under pressure, communicating clearly, and helping both customers and coworkers feel supported. Experienced in coordinating schedules, training new employees, processing high volumes of online orders, and handling guest interactions with patience and friendliness. A quick learner who takes initiative, solves problems on the spot, and maintains a positive atmosphere even during busy rushes. Motivated to continue growing, lead by example, and provide a great experience for every customer.
Overview
3
3
years of professional experience
Work History
Fulfillment Expert
Target
11.2024 - Current
- Provided clear communication and great customer service during busy rushes, staying calm and positive.
- Worked closely with other departments to locate items, solve order issues, and keep inventory updated.
- Helped guests navigate the Target app, drive-up orders, and online purchase options.
- Communicated with guests via phone and app support to confirm order issues and substitutions, keeping cancellations below 5%
Assistant Manager
Wagon Wheel
02.2023 - 09.2024
- Helped with day-to-day scheduling, covering shifts, and keeping things organized.
- Trained new employees and helped them get comfortable with routines and expectations.
- Helped resolve small issues and encouraged a calm, supportive work environment.
- Provided friendly, approachable customer service, always greeting customers and helping with questions or concerns.
- Followed safety standards, loss prevention policies, and store guidelines to protect staff and inventory
Education
High School Diploma -
Smithville High School
Smithville, TX05.2023
Skills
- Customer service- Staying friendly, patient, and helpful with every customer interaction
- Communication- Talking clearly with coworkers, customers, and management
- Team support- Helping others when they’re busy or stressed, and keeping morale up
- Motivating team- Keeping energy positive, especially during rushes or short staffing
- Active Listening — Understanding what someone actually needs, not just what they say
Timeline
Fulfillment Expert
Target
11.2024 - Current
Assistant Manager
Wagon Wheel
02.2023 - 09.2024
High School Diploma -
Smithville High School