Summary
Overview
Work History
Education
Skills
Timeline
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Ashlyne Ussery

Ashland,Missouri

Summary

Proven track record of enhancing customer satisfaction and sales at Ulta Beauty Inc., leveraging strong work ethic and exceptional relationship-building skills. Excelled in multitasking and organization, significantly improving task completion rates. Demonstrated ability to mentor and uplift team performance, embodying teamwork and collaboration.

Overview

3
3
years of professional experience

Work History

Tasker

Ulta Beauty Inc.
11.2023 - Current
  • Provided excellent customer service, addressing concerns promptly and professionally for a high retention rate.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Adapted quickly to changing priorities or unforeseen challenges, demonstrating flexibility and resilience under pressure.
  • Improved task completion rates by implementing efficient scheduling and time management strategies.
  • Mentored junior team members, resulting in improved performance and skill development.
  • Developed strong relationships with clients to ensure repeat business and long-term partnerships.
  • Assisted customers with product selection based on their needs or preferences while adhering to store guidelines on suggestive selling techniques.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Supported loss prevention efforts by adhering to store policies and procedures in handling merchandise and transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Participated in special promotions or events to drive sales goals, collaborating effectively with other departments as necessary.
  • Developed strong relationships with regular customers by remembering names, preferences, or previous purchases.

Front Desk Assistant

YMCA
08.2021 - 06.2023
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Streamlined check-in and check-out processes for improved efficiency and customer experience.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
  • Maintained clean and organized front desk areas to uphold polished company image.

Child Care Helper

YMCA Daycare
06.2021 - 06.2023
  • Developed strong bonds with each child, creating a sense of security within the childcare environment.
  • Improved language skills in young children through engaging storytelling and interactive activities.
  • Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
  • Supported the development of fine motor skills with hands-on activities, such as arts and crafts projects.
  • Handled conflicts among children diplomatically, teaching them valuable problem-solving skills while maintaining a peaceful environment.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.

Education

High School Diploma -

Southern Boone High School
Ashland, MO
05.2023

Skills

  • Strong Work Ethic
  • Customer Service
  • Time Management
  • Attention to Detail
  • Multitasking and Organization
  • Time management expertise
  • Client satisfaction
  • Teamwork and Collaboration
  • Reliable and punctual
  • Relationship Building
  • Product Sales
  • Upselling

Timeline

Tasker

Ulta Beauty Inc.
11.2023 - Current

Front Desk Assistant

YMCA
08.2021 - 06.2023

Child Care Helper

YMCA Daycare
06.2021 - 06.2023

High School Diploma -

Southern Boone High School

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Ashlyne Ussery