Ashlynn Collins
Houston,TX
Summary
Customer service oriented professional, capable of supporting an overall positive patient experience by accurately and promptly entering, filling and delivering medications. Trained by an accredited Pharmacy Technician Training Program, gaining a foundation in pharmacy best practices, medication pharmacology, pharmaceutical calculations and prescription processing.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Entry Pharmacy Technician
Empower Pharmacy
HOUSTON, TX
03.2024 - Current
- Ensured precise entry of patient and prescription details into pharmacy software systems.
- Provided efficient data management by creating accurate customer profiles and regularly updating demographics, allergies, and new medications in pharmacy computer systems.
- Conducted quality assurance checks on prescription data entries for accuracy and completeness.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Ensured compliance with regulatory requirements such as HIPAA and DEA regulations.
- Use multiple software programs to review patient profiles and type prescriptions.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Ensured compliance with state and federal pharmacy laws and regulations.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Computed charges for medication or equipment dispensed to doctor facilities and entered data into computer.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Meet production standards and Key Performance Indicators for DE processing times
- Transfer clarifications to the appropriate team.
- Participated in continuing education activities related to pharmacy operations.
- Perform other duties as assigned
Pharmacy Technician
CVS Pharmacy
Houston, TX
08.2020 - 09.2021
- Established and updated patient profiles, including lists of medications and insurance details.
- Process prescriptions for mail ordering service
- Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Researched customer health insurance plans to provide prescription authorization and efficient patient care.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Prepared prescription transfer requests from competitor companies.
- Knowledgeable of HIPAA regulations.
- Maintained clean and organized pharmacy shelving and work areas.
- Math skills of dosage formulas for pediatric and geriatric patients
- Calculated dosages and prepared prescription labels, promoting accuracy in medication administration.
- Closely inspected medications to determine accuracy of identities, strengths and purities.
- Developing craftsmanship to solve compounded prescriptions looking forward to broadening potential.
- Ability to identify/change NDC codes for prescriptions.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Maintained awaited RTS prescriptions
- Ordered out of stock medications to keep inventory well-stocked.
- Entered orders into the system and filled medication orders.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Performed production/pick up/drop off/drive thru duties.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Leveraged virtual verification skills to promote error-free data for patient and company safety.
Education
High School Diploma -
Cypress Creek High School
Houston, TXSome College (No Degree) - Pharmaceuticals
Houston Community College
Houston, TXSkills
- Proper labeling procedures
- Point of sale systems proficiency
- Pharmacy operations
- Verifying orders
- Quality assurance and control
- Time management
- Ordering and stocking medications
- Drug inventory control
- Preparing bulk medications
- Insurance billing
- Problem-solving skills
- Insurance Verification
- Data Entry
- Regulatory Compliance
Certification
- Certified by the National Healthcare Association ExCPT Pharmacy Technician (CPhT)
Timeline
Data Entry Pharmacy Technician
Empower Pharmacy
03.2024 - Current
Pharmacy Technician
CVS Pharmacy
08.2020 - 09.2021
High School Diploma -
Cypress Creek High School
Some College (No Degree) - Pharmaceuticals
Houston Community College