Ashlynn Countryman
Pelzer ,Sc
Summary
Dedicated professional with experience at Five Star Farms, excelling in animal care and sanitation protocols. Proven ability to enhance animal well-being through effective grooming and compassionate handling. Strong organizational skills and teamwork fostered a safe, clean environment, ensuring optimal health and customer satisfaction. Reliable and honest, committed to delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Kennel Worker
Five Star Farms
09.2020 - Current
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Cared for physical and psychological needs of animals with regular walks and playtime.
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to State health code guidelines.
- Organized group play sessions to provide socialization opportunities for compatible dogs in our care.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Expedited emergency situations by remaining calm under pressure, quickly assessing circumstances, and taking appropriate action as needed.
- Enhanced animal well-being by providing daily care, including feeding, cleaning, grooming, and exercising.
- Promoted good hygiene in animals by seeing to grooming needs.
- Contributed to efficient operations by updating records, managing inventory, and communicating effectively with team members.
- Coordinated with vets on healthcare needs of each animal such as Type and Type and strictly followed instructions.
- Enhanced the overall appearance of kennel facilities by performing regular maintenance tasks such as painting, minor repairs, and landscape upkeep.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Kept animals clean and free of contaminants to promote optimal health.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
Sales Associate
QuikTrip
Greenville, SC
05.2019 - 09.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Graduate -
Travelers Rest High School
Travelers Rest, SC05.2020
Skills
- Patience and perseverance
- Sanitation procedures
- Sanitation
- Veterinary assistance
- Scheduling appointments
- Animal grooming
- Animal handling expertise
- Interactive communication skills
- Feeding and nutrition
- Physical strength
- Record keeping
- Sanitation protocols
- Safety monitoring
- Kennel maintenance
- Teamwork and collaboration
- Animal care
- Problem-solving
- Honest and dependable
- Customer service
- Customer communication
- Decision-making
- Supply maintenance
- Treatment administration
- Treatment documentation
- Supply unloading and storage
- Equipment disinfection
- Appointment scheduling
- Food intake monitoring
- Breeding habits explanation
- Housekeeping duties
- Inventory management
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Dependable and responsible
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Verbal and written communication
- Task prioritization
- Self motivation
Timeline
Kennel Worker
Five Star Farms
09.2020 - Current
Sales Associate
QuikTrip
05.2019 - 09.2020
High School Graduate -
Travelers Rest High School