Ashlynn Forster
Manitowoc,WI
Summary
Motivated college students with a passion for animals and animal care, having experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Barista
Ugly Apple
09.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Summer Employee
Kreuger International Inc.
06.2023 - 08.2023
- Reduced material waste by accurately measuring, cutting, and assembling materials according to project specifications.
- Received positive feedback from supervisors for strong work ethic and attention to detail in completing tasks.
- Ensured accurate inventory management by conducting regular checks of supplies, reporting shortages or damages promptly for timely replenishment or repair actions required before commencement of subsequent projects.
- Improved worksite safety by consistently adhering to established protocols and guidelines.
Mail Delivery Driver
University Of Wisconsin Eau-Claire Mailroom
09.2022 - 05.2023
- Demonstrated flexibility in adjusting to unexpected changes in daily schedules, maintaining a high level of performance regardless of unforeseen circumstances.
- Navigated challenging weather conditions safely, maintaining consistent on-time deliveries despite adverse situations.
- Consistently met or exceeded daily delivery targets, contributing to overall team success in achieving operational goals.
- Assisted in training new hires, sharing best practices, and providing guidance for efficient route management techniques.
Sales Associate
TJMaxx
09.2020 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Carhop
A&W Restaurants
11.2017 - 09.2020
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
Education
No Degree - Animal & Veterinary Bioscience
University of Wisconsin - Madison
Madison, WI05.2026
Skills
- Experienced in customer service
- Able to multi-task
- Strong ability to solve problems effectively
- Excellent problem solver
Timeline
Barista
Ugly Apple
09.2023 - Current
Summer Employee
Kreuger International Inc.
06.2023 - 08.2023
Mail Delivery Driver
University Of Wisconsin Eau-Claire Mailroom
09.2022 - 05.2023
Sales Associate
TJMaxx
09.2020 - 08.2022
Carhop
A&W Restaurants
11.2017 - 09.2020
No Degree - Animal & Veterinary Bioscience
University of Wisconsin - Madison