Ashlynn Robbins
Olympia,WA
Summary
Friend receptionist with 10 years of experience carrying out clerical and customer service tasks. Detailed and precise when entering various forms of confidental data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Tumwater Valley Athletic Club
2023.08 - 2024.09
- Monitored check-ins at a high volume facility to identify delinquent accounts and collect payments.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Personally making sure to leave lasting impressions in members life's and building lasting friendships.
- Operated multi-line telephone system to answer and direct high volume of calls.
Receptionist
Cornerstone Center for Development
2023.05 - 2023.09
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Checked patient insurance, demographic, and health history to keep information current.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Medical Receptionist
Ideal Option
2021.04 - 2023.04
- Transcribed phone messages and relayed to appropriate personnel.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
Waitress
Farmboy Drive- In
2015.01 - 2020.12
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
No Degree - Dental Assisting
Dental Assistant Accelerated Program
Kenmore, WAAssociate of Arts - Business
Green River Community College
Auburn, WA06.2020
High School Diploma -
Rochester High School
Rochester, WA06.2017
Skills
- Identifying and resolving customer issues promptly and effectively
- Scheduling
- Multi-line telephone operation
- Service-oriented mindset
- Customer/Client relations
- Adapting to customer needs and providing personalized solutions
- Office Administration
- Administrative Skills
Availability
Available Monday-Friday 7am- 5:30pm
Available Sunday 9am-9pm
Available every other Sunday - Open
Timeline
Front Desk Receptionist
Tumwater Valley Athletic Club
2023.08 - 2024.09
Receptionist
Cornerstone Center for Development
2023.05 - 2023.09
Medical Receptionist
Ideal Option
2021.04 - 2023.04
Waitress
Farmboy Drive- In
2015.01 - 2020.12
No Degree - Dental Assisting
Dental Assistant Accelerated Program
Associate of Arts - Business
Green River Community College
High School Diploma -
Rochester High School
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