Summary
Overview
Work History
Education
Skills
Timeline
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Ashlynn Tamez

Clute,TX

Summary

Proven administrative assistant with a track record of enhancing office efficiency and improving document organization at Marsden South. Skilled in data entry and customer service, adept at managing multiple priorities with exceptional attention to detail. Increased client satisfaction through effective scheduling and problem-solving abilities, showcasing strong computer skills and a results-driven approach.

Overview

8
8
years of professional experience

Work History

Administrative Assistant

Marsden South
12.2019 - 09.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Maintained inventory of office supplies and placed orders.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.

Hairstylist

Ulta Salon and Cosmetics
04.2018 - 07.2019
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.

Hairstylist

Regis Salon
07.2016 - 02.2019
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Educated customers on products to maximize benefits.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Counted and documented opening and closing cash amounts daily.
  • Determined appropriate hair treatments based on conditions and textures.
  • Organized sales area and work station to showcase products and boost sales.
  • Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
  • Streamlined appointment scheduling, minimizing wait times and optimizing stylist availability.
  • Educated clients on proper hair care and recommended products suited to their hair type.
  • Managed inventory of hair care products and tools, ensuring availability of necessary items.

Restaurant Hostess

Texas Roadhouse Restaurant
02.2016 - 07.2016
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Education

High School Diploma -

Brazoswood High School
Clute, TX
06.2016

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Administrative Support
  • Time Management
  • File Organization
  • Strong Problem Solver
  • Scheduling
  • Office Management
  • Excel spreadsheets
  • Appointment Scheduling

Timeline

Administrative Assistant

Marsden South
12.2019 - 09.2023

Hairstylist

Ulta Salon and Cosmetics
04.2018 - 07.2019

Hairstylist

Regis Salon
07.2016 - 02.2019

Restaurant Hostess

Texas Roadhouse Restaurant
02.2016 - 07.2016

High School Diploma -

Brazoswood High School

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Ashlynn Tamez