Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashmita Gyawali

Auckland,New Zealand

Summary

Dedicated and versatile hospitality professional with hands-on experience in cashier operations, kitchen assistance, and winery service. Proven ability to deliver exceptional customer service in fast-paced environments, with strong skills in point-of-sale systems, food preparation, and wine presentation. Knowledgeable in wine varietals, food pairings, and tasting room etiquette, with a passion for creating memorable guest experiences. R

Overview

7
7
years of professional experience

Work History

Head of Business Development (Manager)

The Drinkers Nepal PVT. LTD
10.2023 - 05.2025
  • Delivering exceptional customer service by providing expert wine recommendations, improving sales, and fostering customer loyalty.
  • Developing and implementing comprehensive business development strategies.
  • Building and Maintaining Relationships with Key Stakeholders and the Employees.
  • Leading and Managing a Team of Business Development Professionals
  • Financial and Operational Management:
  • Accomplished multiple tasks within an established timeframe.

Cashier

Lime and Lemon Musical Café
06.2020 - 08.2023
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer services resulting in increased overall satisfaction.
  • Processed customer payments (cash, card, mobile) efficiently and securely
  • Addressed employees and customers complaints or requests
  • Maintained a clean, organized, and well-stocked cashier station
  • Provided information about menu items, daily specials, and events

Kitchen Helper

Hotel Dibya Ratna Palace
05.2018 - 03.2020
  • Assisted in basic food preparation (washing, peeling, chopping vegetables, etc.)
  • Maintained cleanliness of the kitchen, including washing dishes, utensils, and equipment
  • Support cooks and chefs with meal prep and plating during busy periods
  • Kept food storage areas organized and properly stocked
  • Followed all food safety and hygiene regulations
  • Unloaded and store deliveries, ensuring items are properly labeled and rotated

Education

High School Diploma -

Everest Florida H.S School
Kathmandu Nepal
07-2014

Skills

  • Cash Handling
  • Customer Service
  • Team Work
  • Adaptability
  • Hospitality & Presentation
  • Multitasking & Time Management

Languages

Hindi
Full Professional
Nepali
Full Professional

Timeline

Head of Business Development (Manager)

The Drinkers Nepal PVT. LTD
10.2023 - 05.2025

Cashier

Lime and Lemon Musical Café
06.2020 - 08.2023

Kitchen Helper

Hotel Dibya Ratna Palace
05.2018 - 03.2020

High School Diploma -

Everest Florida H.S School