Ashnah Hopkins
Mesquite,TX
Summary
Dependable, personal individual with experience handling various retail operations such as customer assistance, sales floor duties, and stock room duties. Proficient in organizing, cleaning, and stocking. A patient and empathetic listener who demonstrates a strong commitment to attending to business needs. Enthusiastic. Dedicated and an effective communicator.
Overview
11
11
years of professional experience
Work History
Order Selector
CH Robinson
06.2022 - Current
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
Order Selector
Coca Cola
01.2021 - 01.2022
- Performed various duties in one the nation’s top beverage providers
- Fulfill all duties assigned every shift
- Maintain a clean and organized work area
- Pick orders in a timely fashion
- Keep track of inventory
- Operate electric pallet jack in order to perform duties
- Operate forklift to move pallets to their designated docks.
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
Forklift Operator
HB Fuller
01.2019 - 01.2021
- Performed various duties in one the nation’s top auto paint and collision repair providers
- Ability to maneuver the forklift without a pallet
- Maintain a clean and organized work area
- Ability to handle light and heavy lifting with ease
- Basic documenting skills
- Knowledge about related equipment and their maintenance
- Keep track of inventory.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
Automotive Stager/Masker
Maaco
01.2017 - 01.2019
- Performed various duties in one the nation’s top auto paint and collision repair providers
- Fulfill all paint preparation processes for vehicle
- Maintain a clean and organized work area
- Detail and clean cars
- Assist the painter with, sealing, jamming of replacement parts
- Perform masking to protect adjacent panels from overspray
- Keep track of inventory
- Review repair orders for each vehicle prior to beginning work on the vehicle.
Waiter/Cook
Waffle House
01.2014 - 01.2016
- Perform various duties in one the nation’s top breakfast restaurant chains
- Delivers food and drinks to customers
- Assemble and disassemble various displays
- Clean isles, general walking areas, and bathrooms
- Cooke customers’ orders
- Pre- Prep food for customer orders
- Check food and supplies inventory
- Take out garbage and recycling items
- Take customer orders
- Cash Register Operation
- Checked inventory
- Took out garbage and recycling items.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Education
Business
South Suburban College of Cook County
South Holland, ILSkills
- Microsoft Windows Operating Systems
- Heavy Lifting
- Pallet arrangement
- Forklift Operation
- Workplace Safety
- Picking accuracy
- Loading and unloading
- Goal-Oriented
- Pallet Jack Operation
- Warehouse Navigation
- Efficient Packing
- Order picking and processing
- Mentoring and training
- Quality Control
- Production line operations
- Product Location
- Shipping and receiving
- Critical Thinking
- Forklift safety and operation
- Cleaning procedures
- Exceptional time management skills
- Customer Service
- Decision-Making
- Inventory Replenishment
Timeline
Order Selector
CH Robinson
06.2022 - Current
Order Selector
Coca Cola
01.2021 - 01.2022
Forklift Operator
HB Fuller
01.2019 - 01.2021
Automotive Stager/Masker
Maaco
01.2017 - 01.2019
Waiter/Cook
Waffle House
01.2014 - 01.2016
Business
South Suburban College of Cook County