ASHOK NUNNA
New York,NY
Summary
Dynamic professional with extensive hands-on experience as a Salesforce Developer and Consultant, skilled in navigating complex challenges. Strong problem-solver who embraces new tasks proactively, driving innovative solutions that enhance project outcomes. Recognized for adaptability, creativity, and a results-oriented mindset, consistently contributing to team success and collaboration. Committed to making meaningful contributions that advance organizational goals and foster sustainable growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr Salesforce Developer
General Services Administration (GSA)
09.2024 - Current
- Managed user security, permission sets , and validation rule bypasses to support operational efficiency.
- Designed and optimized Apex triggers , LWCs, and integrations to enhance system performance.
- Federal Data Archival & Compliance: Led the design and development of a historic data archival solution for various objects, ensuring compliance with GSA's data retention policies and federal regulations.
- Technical Leadership for GSA Projects: Played a key role in providing technical guidance to peers while collaborating with architects and business stakeholders to design scalable solutions.
- Large-Scale Data Management for a Federal Client: Developed and executed Apex batch processes for GSA systems, efficiently handling 1M+ records in under 30 minutes to support high-volume data processing needs.
- Security & Compliance for Federal Systems: Ensured FISMA and HIPAA compliance by implementing Salesforce security best practices such as encryption , role-based access control , and audit logging , aligning with federal cybersecurity standards.
- CI/CD & DevOps in a Federal Environment: Managed deployments using Git, within GSA's DevSecOps framework, ensuring smooth release management for mission-critical applications.
- Agile & Governance in a Federal Setup: Worked in an Agile Scrum environment under GSA's governance model, participating in sprint planning, backlog grooming , and technical solution walkthrough.
- Technical Documentation for GSA Compliance: Created and maintained technical design and deployment documents to meet GSA's regulatory standards and facilitate future enhancements
Sr Salesforce Developer
MedRisk Inc
01.2021 - 08.2024
- Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
- Upgraded some Apps from Salesforce Classic to Lightning by creating Lightning Web Components.
- Involved in identifying, planning and implementing new Salesforce.com features and functions to meet business requirements.
- Developed batch interfaces and processes to integrate Salesforce.com with external systems.
- Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules, Components and Visualforce Pages.
- Developed wave dashboards using Salesforce platform as the backend.
- Created page layouts, search layouts to organize fields, custom links, related lists and other components on record detail pages and edit pages.
- Created Reports and Dashboards with the help of Salesforce Wave Analytics to track Opportunity pipeline/Stages for Management visibility.
- Created integration with Salesforce CPQ and CLM applications and automating processes on salesforce1 platform.
- Developed various integrations using MuleSoft as per the User Acceptance Criteria defined by the business users.
- Worked on Implementation and post-production support on CRM applications.
- Worked on various AppExchange products according to the needs of the organization.
- Worked on various Salesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces.
- Creating a sync of contacts, email alerts, events and tasks between Salesforce to Outlook and Outlook to Salesforce successfully.
- Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
- Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
- Completed bulk imports of data using Apex Data Loader .
- Communicating regularly with the SFDC designated super users to support them in their role and Provide information and training on new features and functionality.
- Involved in using lightning Process Builder and Workflows.
- Worked on customization of visual force to have Lightening Experience for desktop and mobile applications.
- Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
- Performed data cleanup and/or Data migration to/from salesforce.com.
- Enabled Aura Framework and added Aura Attributes/Handlers for Events / Logic & Interactions.
- Used Community cloud to build deeper relationships with customers to provide better service and assist them through online.
- Created business requirement documents, system requirement documents and maintain Agile Boards, and User Stories in JIRA .
Salesforce Developer / Admin
Cardinal Commerce
08.2017 - 12.2020
- Provided technical and business support for the design & deployment of system releases and ongoing system management and maintenance (e.g., requirements drafting, UAT Testing , system data cleanup, training material creation and presentation).
- Interface with internal business customers to understand evolving business requirements that drive the need for new and/or modified information systems and/technologies.
- Coordinate with third-party service providers to evaluate & implement cost-effective IT solutions within confines of approved service expenditure levels & approve infrastructure change controls for all additions and/or modification.
- Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.
- Designed and developed Visualforce pages with FSL using Lightning web components (LWC) to invoke methods.
- Developed Lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.
- Developed reusable UI components and pages with Lightning component framework.
- Created custom controllers and controller extensions while developing Visualforce pages.
- Developed the Apex Triggers to ensure the correct data entries into the system.
- Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects and assigned Permission sets to users to give access to various applications in the Org.
- Involved in creating the Tabs, Links and Visual Force pages to configure the application in Salesforce.
- Managed ongoing support requests and administrative needs of users.
- Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
- Customized and used the external Java Scripts in a Lightning web component (LWC) .
- Built and presented customized demonstrations for SFDC Sales Cloud product offerings.
- Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects.
- Maintained users, roles, profiles, sharing rules and public groups as part of managing security on SFDC.
Java Developer
Visa Inc
05.2016 - 07.2017
- Developed and maintained scalable backend services using Java, Spring Boot, and RESTful APIs , improving application performance by up to 30% .
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
- Built reusable Java libraries, utility classes, and custom annotations to streamline development and reduce code redundancy.
- Wrote optimized SQL queries, stored procedures, and indexes , improving query performance and reducing DB load.
- Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
- Created automated test suites using JUnit, Mockito, TestNG , ensuring >85% code coverage.
- Conducted data modeling, performance and integration testing.
Education
Master's degree - Computer Science
San Francisco Bay University
Fremont, CA08.2016
Bachelor's degree - Information Technology
Jawaharlal Nehru Technological University
Hyderabad, IN01.2012
Skills
- Apex development
- Apex trigger development
- Proficient in Apex Scheduler
- Apex batch processing
- Apex web service development
- Salesforce Object Query Language
- Salesforce Object Search Language expertise
- Salesforce integration
- Visualforce development
- Skilled in Lightning Web Components
- Proficient in Aura Framework
- Salesforce CPQ expertise
- Web Technologies
- HTML 5/ CSS/ JavaScript
- SQL server
- Java
- JUnit
- SQL
- Spring Boot
- Copado
- CI/CD
- Sales Cloud
- Service Cloud
- Marketing Cloud
- Experience Cloud
- Financial Services Cloud
- Salesforce development and design
- Agile methodology
- SOAP and restful web services
Certification
- Salesforce Certified Platform Developer I
- Salesforce Certified Platform Developer II
- Salesforce Certified Platform App Builder
- Salesforce Certified Administrator
Timeline
Sr Salesforce Developer
General Services Administration (GSA)
09.2024 - Current
Sr Salesforce Developer
MedRisk Inc
01.2021 - 08.2024
Salesforce Developer / Admin
Cardinal Commerce
08.2017 - 12.2020
Java Developer
Visa Inc
05.2016 - 07.2017
Bachelor's degree - Information Technology
Jawaharlal Nehru Technological University
Master's degree - Computer Science
San Francisco Bay University