Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SATISH BORRA

Summary

Sr Salesforce Developer with extensive experience in all phases of the Software Development Life Cycle (SDLC).

9+ years of Salesforce development Experience with 7+ years of Service Cloud, 5+ years of Field Service Lightning, 7+ years of DevOps, 2+ years of Marketing Cloud, 2+ years of Mulesoft Development.

Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sr Salesforce Developer

Optum Services Inc.
08.2020 - Current
  • Collaborated with stakeholders to design solutions, initiate project kickoffs, draft intent documents, and develop project estimations and timelines
  • Facilitated swift issue resolution by providing expert-level support for end-users experiencing technical difficulties with Salesforce applications.
  • Streamlined business processes for improved efficiency by designing and implementing custom Salesforce solutions tailored to specific client needs.
  • Developed APIs on MuleSoft servers for bi-directional integration with Salesforce using Change Data Capture (CDC) and Platform Events
  • Implemented Marketing Cloud solutions to automate email communications with end users using journey builder and triggered send APIs
  • Worked closely with product managers and business analysts to gather requirements and provide feature-level solutions
  • Managed data synchronization using Change Data Capture and Platform Events
  • Led CI/CD DevOps efforts, maintaining Salesforce release management and developing GitHub Actions for end-to-end pipeline lifecycle management
  • Configured and customized Field Service Lightning for improved scheduling and appointment booking
  • Implemented solutions for data management including OwnBackup, sandbox seeding, and handling large data volumes (LDV).

Sr Software Engineer

Optum Services Inc.
10.2017 - 08.2020
  • Developed proof of concept solutions on the Salesforce platform, implementing Salesforce Field Service Lightning and Health Cloud applications to enhance existing CRM functionality
  • Set up Salesforce environments from scratch, creating DEV, QA, UAT, and Stage Orgs for development, testing, and deployment purposes
  • Developed complex user interfaces using Lightning Application and Component events, adhering to Lightning Locker Service and Apex code best practices
  • Built a dynamic question designer application interface using out-of-the-box Visual Flow and custom Lightning components
  • Integrated with Sauce Labs using Jenkins builds to achieve testing automation with virtual machine interfaces.

Salesforce Developer

Cerebral Technologies Inc.
01.2015 - 10.2017
  • Configured and managed Salesforce components, including users, profiles, permission sets, roles, page layouts, record types, validation rules, workflows, approvals, and security controls to meet business requirements
  • Developed and published managed package applications on the Salesforce AppExchange
  • Designed comprehensive data models with custom objects, matching rules, duplicate record set rules, and validation rules to ensure data integrity and prevent user input errors
  • Authored scripts to clean organizational data with Ant build scripts, resolving dependency errors efficiently.

Education

Master of Science - Electrical Engineering

Texas A&M University-Kingsville
Kingsville, TX
12.2014

Bachelor of Technology in Electrical Engineering -

Vishnu Institute of Technology
Bhimavaram, India
04.2012

Skills

  • Apex Development
  • Service Cloud Expertise
  • Marketing Cloud Expertise
  • Lightning Web Components, Aura
  • Salesforce DX CI/CD
  • Data Migration, Data security
  • Security management
  • Mulesoft
  • Integration: REST, SOAP, CDC, Kafka
  • Salesforce ISV Managed Package
  • Source and Version Control: Git, Github

Certification

  • Salesforce Certified Application Architect, 02/2023
  • Salesforce Certified Data Architect, 02/2023
  • Salesforce Certified Platform App Builder, 02/2023
  • Salesforce Integration Architecture Designer, 12/2020
  • Salesforce Sharing and Visibility Architect, 11/2019
  • Salesforce Platform Developer -II Certificate, 07/2019
  • Salesforce Platform Developer-1 Certificate, 06/2016
  • Salesforce Force.com Developer (401) Certificate, 12/2014

Timeline

Sr Salesforce Developer

Optum Services Inc.
08.2020 - Current

Sr Software Engineer

Optum Services Inc.
10.2017 - 08.2020

Salesforce Developer

Cerebral Technologies Inc.
01.2015 - 10.2017

Master of Science - Electrical Engineering

Texas A&M University-Kingsville

Bachelor of Technology in Electrical Engineering -

Vishnu Institute of Technology

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SATISH BORRA