ASHOK RAMACHANDRAN SARAVANEN

• FAST & ALIP Platform & Product Implementation Lead: Led the 15+ member team in configuration, implementation, and testing of Term and IUL products on the FAST platform, driving successful product launches and exceeding client expectations.
• Multi-Platform Business Implementation Expert: Successfully led business implementations across FAST, DXC, and FINEOS platforms, including complex legacy system conversions.
• Agile & Integration Leader: Championed Agile methodologies and led integration efforts for E-Apps and Digital portals, ensuring seamless data flow and improved user experience.
• Actuarial Data Migration & Solution Architect: Spearheaded a complex actuarial data migration, designing interim and future state architectures and ensuring data integrity. Defined business and technical requirements and led solution design efforts.
• Insurance Domain & Client Relationship Expert: Applied deep domain expertise across multiple insurance functions, building strong client relationships and managing successful engagements.
• Client Relationship Manager: Actively participated in engagement management, execution, reporting, and client relationship building and management.
• FAST & ALIP Platform Knowledge Expert: Successfully bridged platform provider knowledge gaps by mentoring and training project teams, ensuring project success and minimizing delays. Created and delivered impactful demonstrations of configured components to client stakeholders.

Project 1: Deferred Annuity Product Implementation in ALIP (Feb 2017 – Sep 2020)

• ALIP Platform Transformation Lead: Played a key role in the system and process modernization initiative, migrating Deferred Annuity products from a legacy system to the ALIP platform. Successfully configured parameters, values, product/rider rules, and administration rules, enabling the seamless transition of the product line.
• Business Process Improvement & Value Creation: Proactively identified and resolved 15+ production issues related to data conversion, proposing innovative workarounds that resulted in over $400,000 in value added to the project. This demonstrated a strong ability to troubleshoot complex problems and contribute directly to the bottom line.
• Deferred Fixed Annuity (DIA) Implementation: Led the successful configuration and implementation of a Deferred Fixed Annuity (DIA) product on the ALIP platform, meeting all business requirements and timelines.
• Automation & Efficiency Improvement: Developed Maven scripts to automate component extraction, reducing the team's workload by 50% and significantly increasing efficiency.
• Requirements & Testing Expertise: Led requirements gathering sessions, translating business and product needs into functional specifications for the ALIP platform. Developed and delivered code using Test Driven Development (TDD) within an Agile (Scrum/Kanban) framework. Configured 60+ correspondence triggers, ensuring accurate and timely communication with policyholders.
• ALIP Platform Proficiency: Demonstrated hands-on expertise with the ALIP web application, performing data entry, executing cycles, running staging jobs, and troubleshooting issues. Created and translated high-level business requirements into functional specifications, detailed test plans, design documents, and technical documentation. Managed end-to-end defect resolution, system restoration, and quality assurance.
• Distinguished Achiever Award: Recognized for outstanding contributions during the USAA-FASG project assignment.

Project 2: Immediate Annuity Product Implementation in ALIP (Jan 2016 – Feb 2017)

• Immediate Annuity Legacy Modernization Lead: Led the transformation of payment processing for 15+ Immediate Annuity products, migrating from the legacy RPS system to the ALIP platform.
• ALIP Product Implementation & Configuration: Successfully configured and implemented 9 new Immediate Annuity products in ALIP, including policy management, transaction, disbursement, and claims processing screens. Established rules, page groups, and workflows to meet specific product requirements.
• Identity & Access Management (IAM) Configuration: Configured and managed IAM, establishing user functional access points based on different user types, ensuring secure and appropriate system access.
• Service Integration & Data Retrieval: Designed and implemented service integration calls to seamlessly retrieve data from a third-party system and integrate it with ALIP, demonstrating creativity and problem-solving skills.
• Business Process Improvement & Design: Leveraged deep understanding of the life insurance domain to propose business process changes aligned with ALIP workflows, based on extensive platform knowledge. Prepared and reviewed detailed design documents, unit test cases, and results for business configurations.
• Defect Resolution & SLA Management: Participated in the defect triage process, addressing and resolving issues identified during integration and system testing within established SLAs.

• Database Management Systems Architect: Designed and implemented internal systems supporting 40,000+ databases, improving operational efficiency.
• DBSmart Intranet Application Development Lead: Key contributor to the development of the DBSmart application, used by 370+ DBAs for comprehensive database management.
• Requirements, Design, and Testing Expert: Created design documentation, collaborated with development teams, and conducted testing to ensure high-quality deliverables.
• Business Liaison: Collaborated with business stakeholders to understand needs and ensure product alignment with business objectives.

• Mainframe to ALIP Modernization: Led the transition from mainframe green screens to ALIP, improving the user experience for business service representatives and resulting in [Quantifiable improvement].
• Agile Team Empowerment: Created a collaborative and self-organizing team environment, driving ownership and innovation.
• Strategic Solution Delivery: Delivered strategic, scalable, and reusable solutions through transparent expectation management.

• LAMP & Front-End Web Developer: Developed and improved dynamic websites using LAMP technologies, Bootstrap CSS, HTML, JavaScript, and jQuery.
• Usability Testing Specialist: Conducted cross-browser usability testing to optimize user experience.
• Project Management & Support Contributor: Managed project documentation, configuration, and provided support.

Allianz Life Insurance Company of North America, MN – Accenture Life Insurance Product (ALIP) Support

• ALIP Core System Configuration & Support: Configured and supported the core ALIP system (Java/C++) for Variable Annuity products, including preparing detailed technical documentation, monitoring production jobs, developing code for change requests, and providing technical solutions for support incidents. [Quantify the impact of your support, e.g., "Resolved an average of X critical production issues per month, minimizing system downtime."]
• Production Job Monitoring & Data Integrity: Monitored critical cycle switch jobs in the production environment, ensuring accurate staging of ALIP data and seamless data flow to downstream systems. Proactively identified and resolved data staging issues, preventing potential disruptions to business operations. [Give an example of a specific issue you resolved and the positive outcome.]
• Defect Prevention & Process Improvement: Served as the Defect Prevention Analyst (DPA), conducting causal analysis meetings and diligently maintaining records of project DPA activities. [Quantify the impact of your DPA work, e.g., "Reduced the number of production defects by Y%."]
• Innovation & Efficiency Enhancement: Developed a trending portal to display job status and track trends over time, significantly improving team efficiency and visibility. [Quantify the improvement if possible, e.g., "Reduced time spent on job status inquiries by Z%."]
• Recognition: Received a Certificate of Achievement from the CIO of Allianz Life Insurance Company for outstanding contributions to the Variable ASM project.

Allianz Life Insurance Company of North America, Minneapolis, MN – Variable Products Development

• Premium Processing Application Enhancement: Led end-to-end enhancements of the premium processing application, from code development to deployment, improving performance and functionality.
• Process Optimization & Efficiency Gains: Redesigned and implemented a payment (MRD) process, resulting in an 80% reduction in batch cycle job execution time. This significantly improved processing efficiency and reduced operational costs.
• Innovation Recognition: Received an Innovation Award for a process improvement idea presented during the JFM'13 quarter.