Ashontee Cook
Conroe,TX
Summary
Versatile project coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
7
7
years of professional experience
Work History
Operations Coordinator
Vibrant Emotional Health
2023.11 - Current
- Streamlined operations by implementing efficient processes and procedures.
- Boosted productivity by establishing effective communication channels between departments.
- Negotiated contracts with vendors, securing competitive pricing for goods and services.
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
Onboarding Manager
More 4 Less Resumes
2023.03 - 2023.11
- Enhanced new hire experience with personalized orientation sessions and mentorship opportunities.
- Managed all aspects of the employee lifecycle from recruitment through off-boarding, ensuring a positive experience at each stage.
- Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new hires.
- Collaborated with HR to develop targeted recruitment strategies, resulting in a higher quality talent pool.
Case Manager
Wayfair
2021.06 - 2023.03
- Streamlined inventory management with accurate tracking and timely reordering of products.
- Enhanced customer satisfaction by providing timely and accurate product information.
- Addressed customer inquiries and resolved issues, resulting in a higher retention rate.
- Developed strong product knowledge through regular training sessions and independent research.
- Provided exceptional service during high-volume periods, maintaining composure under pressure while delivering positive customer experiences.
Medical Assistant
North Houston Urology
2020.11 - 2021.04
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant
MD Anderson Cancer Center Hospital
2019.06 - 2020.11
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
CNA
Sunrise Senior Care Facility
2017.01 - 2019.06
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Education
BBA - Business Management
Sam Houston State University
Huntsville, TX05.2025
Associate of Arts - Business Administration And Management
Lone Star College System
Spring, TX05.2023
Skills
- Project Scheduling
- Project lifecycles
- Payroll Administration
- Conflict Mediation
- Logistics Coordination
- Risk Management
- Customer Relations
- Project Management
- Logistics Management
- Operations Management
- Human Resources
- Project Planning
- Contract Administration
- Problem-Solving
- Business Leadership
Timeline
Operations Coordinator
Vibrant Emotional Health
2023.11 - Current
Onboarding Manager
More 4 Less Resumes
2023.03 - 2023.11
Case Manager
Wayfair
2021.06 - 2023.03
Medical Assistant
North Houston Urology
2020.11 - 2021.04
Medical Assistant
MD Anderson Cancer Center Hospital
2019.06 - 2020.11
CNA
Sunrise Senior Care Facility
2017.01 - 2019.06
BBA - Business Management
Sam Houston State University
Associate of Arts - Business Administration And Management
Lone Star College System
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