ASHRAF SHAIKH
North Babylon,NY
Summary
- I am experience person with good communication skills who can demonstrate professionalism into fast paced atmosphere. Multilingual fluent in English,Hindi and Gujarati. Quick learner and highly effective in problem solving. I like to constant improve my skills to achieve the best.
- Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
- Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
15
15
years of professional experience
Work History
Uber/lyft Driver
Uber And Lyft
1515 3rd St San Francisco
01.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Cleaned vehicle regularly to maintain professional appearance.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Updated logs and tracking documents accurately and according to schedule requirements.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Minimized liability by consistently following road rules when driving.
Mail Carrier
United States Postal Service
180 Gardiners Avenue Levittown NewYork 11756
01.2018 - 01.2022
- Sorting and casing the mail and parcels
- Delivering mail and parcels to the assigned route
- Delivering the mails and parcels in resident as well business areas
- Solving the queries of customer and giving out the proper information
- Other clerical supports.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Handled mail and packages with care to prevent damage during delivery.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
Sales Associate /Customer Service Representative
Duty Free Americas - JFK
Jfk Terminal 3/7 Jamaica NewYork 11430
11.2011 - 09.2017
- Greeted customers entering to store
- Answer the customer question and provide information on products
- Resolved customer complaints
- Cash checked for customer
- Clerical support including inventory stuff.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Inventory/Stock Warehouse Supervisor
National Construction
Bharuch Gujarat India
05.2009 - 09.2011
- Supervising the economical completion of project
- Manpower handling
- Give order and instruction to subordinates
- Daily work management.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Determined staffing needs, developing schedules to staff all shifts.
Education
High School Diploma - Accounting, Statistic and English
Iqra High School
Bachelor's Degree - Accounting, Business Administration and Economics
Maharaja Sayajirao University of Baroda
Certificate - Auto cad and Basic computer application
Manna Institute
Skills
- Team Work
- Time Management
- Fluent in Hindi , Gujarati, English and Urdu
- Clerical Support
- Organizational Skills
- Excellent Communication
Languages
English
Hindi
Urdu
Gujarati
Personal Information
Hobbies: I can say Sports is my first love,.listening the musics,Travelling and reading the histories and also interested in acquiring the knowledge.
References
- Irfan G Contractor, Cousin, (347) 593-0363
- Usps
Timeline
Uber/lyft Driver
Uber And Lyft
01.2022 - Current
Mail Carrier
United States Postal Service
01.2018 - 01.2022
Sales Associate /Customer Service Representative
Duty Free Americas - JFK
11.2011 - 09.2017
Inventory/Stock Warehouse Supervisor
National Construction
05.2009 - 09.2011
High School Diploma - Accounting, Statistic and English
Iqra High School
Bachelor's Degree - Accounting, Business Administration and Economics
Maharaja Sayajirao University of Baroda
Certificate - Auto cad and Basic computer application
Manna Institute