Ashton Butler
Hoover,AL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
Work History
Wait Staff Member
The Harvest Restaurant & Bar
Birmingham, AL
07.2025 - Current
- Provided exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Collaborated with kitchen staff to streamline order delivery and enhance dining efficiency.
- Trained new team members on restaurant policies, procedures, and customer service standards.
- Handled cash transactions accurately, balancing registers at the end of shifts consistently.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Server, Hostess, & Bartender
Uptown Cantina
Birmingham
01.2025 - 06.2025
- Experience with Focus POS system
- Great communication skills with guests and staff
- Proficient in handling high volume of orders
- Ability to increase sales and improve guests experience
- Delivered exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Hostess & Togo
Flying Biscuit Cafe
Birmingham
07.2024 - 12.2024
- Greeted guests with a friendly smile
- Quoted appropriate wait times
- Experience with Yelp waitlist
- Excellent teamwork building
- Bagged and prepared orders appropriately
- Handled online orders through: Doordash, Chownow, Uber Eats
- Operated on multiple POS systems
- Took orders over the phone
Server
Olive Garden
Alabaster
09.2022 - 06.2024
- Cash / Credit card handling
- Customer Service
- Teamwork / Communication
- Take orders / Run food & drinks
- Experience with Ziosk’s & POS systems
- Time management
Team Member
Firehouse Subs
Alabaster
03.2022 - 10.2022
- Cash / Credit card handling
- Customer Service
- Teamwork / Communication
- Experience with a POS system
- Food prep / Made food
- Washed dishes
- Time management
Hostess
On Tap Cafe
Hoover
08.2019 - 03.2020
- Customer Service
- Learned floor plan
- Teamwork / Communication
- Organizational skills without POS
- Time management
Education
GED -
Jeff State Community College
12-2023
Skills
- Cash / Credit card handling
- Customer service experience (6 years)
- Teamwork /communication
- Eager learner
- Time management
- Technical skills
- Leadership
- Organization
- Problem solving / Decision making
- Adaptability
Timeline
Wait Staff Member
The Harvest Restaurant & Bar
07.2025 - Current
Server, Hostess, & Bartender
Uptown Cantina
01.2025 - 06.2025
Hostess & Togo
Flying Biscuit Cafe
07.2024 - 12.2024
Server
Olive Garden
09.2022 - 06.2024
Team Member
Firehouse Subs
03.2022 - 10.2022
Hostess
On Tap Cafe
08.2019 - 03.2020
GED -
Jeff State Community College
AWARDS
I have pins through Olive Garden: a 100% Customer Delight for receiving amazing reviews from my guests and for people giving me compliments through management, an “OG” pin for working here for over a year, and a Teamwork pin for training and for being an exceptional employee.