Ashton Harrell
Lewisville
Summary
Proactive IT Intern with hands-on experience in technical support, project assistance, and technology maintenance. Skilled in mobile application development, JavaScript, and HTML, with strong programming and diagnostic abilities. Adept at streamlining workflows and improving communication, bringing a continuous learning mindset to advance team productivity and system performance.
Overview
1
1
year of professional experience
Work History
IT Intern
United States Oral Surgery Management
06.2024 - Current
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Delivered assistance and support for team-based IT projects.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Supported IT department in handling technology rollout and maintenance.
- Developed comprehensive documentation for internal use, simplifying knowledge transfer among team members.
- Streamlined workflow processes by automating repetitive tasks using scripting tools.
- Collaborated on projects with cross-functional teams to ensure successful completion within deadlines.
Signal Support Specialist
US Army Reserve
06.2023 - Current
- Performed diagnostic tests on hardware components, identifying faulty parts for repair or replacement as needed.
- Optimized system performance through routine preventive maintenance, ensuring minimal downtime.
- Established a help desk ticketing system to prioritize technical support requests based on urgency and impact.
- Maintained accurate inventory of all signal equipment, reducing instances of lost or misplaced items.
- Improved communication efficiency by installing and maintaining signal support systems.
- Assisted in the development of training materials to enhance user knowledge and proficiency with signal support equipment.
Education
High School Diploma -
Lewisville High School
Lewisville, TX05-2023
Skills
- Strong Communication Skills
- Mobile Application Development
- HTML
- Continuous learning mindset
- Strong programming skills
- Javascript
- Information Systems
Accomplishments
- Collaborated with team of 22 in the development of an internet service provider cost reduction that saved our company 1.8 million dollars per month.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved company wide miscommunication which led to the completion of several multi quarter long projects.
Languages
American Sign Language
Professional Working
Software
HTML
Java Script
C
Timeline
IT Intern
United States Oral Surgery Management
06.2024 - Current
Signal Support Specialist
US Army Reserve
06.2023 - Current
High School Diploma -
Lewisville High School
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