Ashton Healy
Proctor,Arkansas
Summary
Professional in customer service and administrative support, prepared for demands of this role. Background in managing client relationships and ensuring seamless operations. Known for collaborating with teams and adapting to changing needs, showcasing strong organizational and interpersonal skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate Agent
Larry E Crum & Associates
West Memphis, AR
09.2022 - Current
- Developed client relationships through effective communication and personalized service.
- Processed insurance applications and claims efficiently, ensuring compliance with industry regulations.
- Reviewed policy documents for accuracy and completeness, minimizing errors in client records.
- Assisted clients in understanding coverage options, enhancing customer satisfaction and retention rates.
- Prioritized time management effectively while juggling multiple tasks simultaneously, ensuring all deadlines were met without compromising quality.
- Met with customers to discuss options, provide information, and answer concerns.
Associate, Cashier
Doug’s Food Mart
Norris City, IL
01.2017 - 07.2022
- Facilitated customer interactions and efficiently processed transactions to enhance overall satisfaction.
- Ensured sanitation of food stations to uphold owner’s standards.
- Executed food preparation processes efficiently, adhering to customer specifications.
- Abided by state COVID-19 protocols
- Trained new employees to meet internal standards for food prep and store cleanliness
Barista
Blended by Rend Lake College
Ina, IL
08.2019 - 05.2020
- Took customer’s orders and answered any questions regarding the menu
- Prepared customer’s drinks
- Maintained inventory and kitchen cleanliness as per owner requests
- Completed inventory of items in stock to ensure accuracy
- Memorized specialty items on menu
Education
Psychology
Southeast Missouri State University
Cape Girardeau, MO05.2021
Associate of Arts - Psychology
Rend Lake College
Ina, IL05.2020
Skills
- Demonstrates meticulous attention to detail in all tasks
- Demonstrates exceptional communication abilities to facilitate effective collaboration
- Facilitates conflict resolution through effective communication and negotiation strategies
- Demonstrates leadership potential through effective team collaboration and decision-making
- Executes multiple tasks simultaneously with high efficiency
Certification
Property and Casualty Insurance License
Timeline
Associate Agent
Larry E Crum & Associates
09.2022 - Current
Barista
Blended by Rend Lake College
08.2019 - 05.2020
Associate, Cashier
Doug’s Food Mart
01.2017 - 07.2022
Psychology
Southeast Missouri State University
Associate of Arts - Psychology
Rend Lake College