Ashton Huckaby
Fort Worth,TX
Summary
Detail-oriented and analytical Cybersecurity student pursuing a BBA in Cybersecurity (May 2025) with hands-on experience in physical and digital security protocols. Skilled in vulnerability analysis, threat response, access control, and risk mitigation. Eager to apply academic training and practical experience to protect IT infrastructure in enterprise environments. Committed to continuous learning and advancement in cybersecurity frameworks and compliance.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Technical Support Agent
Nextlink Internet
Fort Worth, Tx
01.2025 - Current
- Provide high-quality customer care and technical assistance with internet connectivity issues by performing step-by-step troubleshooting and preventative investigationsCreate a positive customer experience with every contact
- Take inbound support calls/emails/chats and create issue tickets.
- Provide customer support via phone/email/chat/social media.
- Troubleshoot/diagnose/resolve no connection, intermittent or slow speed connection, or FTTH service complaints for residential and business customers.
- Upgrade/Downgrade speed plans
- Schedule approved service calls for residential and business customers.
- Perform other duties as assigned
2nd Level Security Officer
Allied Universal
Fort Worth, USA
10.2024 - 06.2025
- Conduct advanced access control and perimeter defense operations at high-security facilities.
- Monitor live security feeds and logs to identify anomalies and suspicious behavior.
- Respond to incidents, support investigations, and implement emergency protocols.
- Train and lead junior officers on incident reporting and site procedures.
- Maintain logs and surveillance documentation in compliance with policy standards.
Work Study IT & Operations Assistant
Jarvis Christian University
Hawkins, USA
08.2022 - 12.2024
- Supported campus tech operations including hardware delivery and network setup.
- Managed asset tracking, supply chain coordination, and office IT inventory.
- Performed administrative support duties including data entry, documentation, and mail routing.
- Assisted IT staff with troubleshooting and equipment preparation for classroom use.
Material Handler – Defense Contractor Logistics Support
Gryphon Technologies
Fort Worth, USA
05.2020 - 06.2021
- Verified security documentation (POs, packing slips) for defense shipments.
- Maintained accurate inventory and control systems using digital scanners.
- Ensured safety compliance with OSHA standards while supporting secure logistics.
Education
BBA - Cybersecurity
Jarvis Christian University
Hawkins, TX 01.2022 - 05/2025
High School Diploma -
North Crowley High School
Fort Worth, TX 08.2015 - 05.2019
Skills
- Network Security Fundamentals
- Threat Detection & Incident Response
- Access Control & Surveillance Systems
- Vulnerability Scanning & Mitigation
- SIEM Tools (Splunk, Wireshark – coursework exposure)
- Security Policies & Compliance (HIPAA, ISO 27001 – foundational knowledge)
- Risk Assessment & Management
- Windows & Linux OS Environments
- Asset & Inventory Management
- Microsoft 365
- Google Workspace
- Excellent Communication & Documentation Skills
Certification
- CompTIA Security+, In Progress
- Certified Ethical Hacker (CEH), planned
Timeline
Technical Support Agent
Nextlink Internet
01.2025 - Current
2nd Level Security Officer
Allied Universal
10.2024 - 06.2025
Work Study IT & Operations Assistant
Jarvis Christian University
08.2022 - 12.2024
BBA - Cybersecurity
Jarvis Christian University
01.2022 - 05/2025
Material Handler – Defense Contractor Logistics Support
Gryphon Technologies
05.2020 - 06.2021
High School Diploma -
North Crowley High School
08.2015 - 05.2019