Ashton Hurd
Panama City,FL
Summary
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Chili's Bar and Grill
Panama City
02.2024 - 06.2024
- Took reservations from patrons by phone or online.
- Assigned patrons to suitable tables according to server rotation.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Managed reservations, waitlists, and special requests for large parties.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Helped service staff handle demand by distributing food and beverages.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Restaurant Hostess
Newk's Eatery
Panama City, FL
09.2023 - 01.2024
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Accepted payments from guests for dine-in and take-out foods.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Verified accuracy of orders before delivering them to customers' tables.
- Informed patrons of specialties and features.
Education
High School Diploma -
Florida Unschoolers
Panama City, FL03-2023
Skills
- Kitchen staff coordination
- Table setting arrangements
- Dining customer service
- Cleanliness and hygiene
- Table assignment accuracy
- Greeting guests
- Coordinating tasks
- Friendly demeanor
- Customer service
- Guest seating rotation
Timeline
Restaurant Hostess
Chili's Bar and Grill
02.2024 - 06.2024
Restaurant Hostess
Newk's Eatery
09.2023 - 01.2024
High School Diploma -
Florida Unschoolers