Ashton Iribe
El Paso,TX
Summary
Dynamic and adaptable professional with a strong background in customer service. Expertise in addressing diverse customer needs and streamlining processes to improve satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Assistant
ABM Industries
El Paso, TX
06.2025 - 08.2025
- Assisted customers with inquiries, ensuring timely and accurate information delivery
- Processed transactions efficiently, enhancing overall customer satisfaction
- Maintained product displays, promoting brand visibility and accessibility
- Collaborated with team members to streamline service processes and improve efficiency
- Resolved customer complaints through effective communication and problem-solving techniques
Customer Service Representative
Vista Market
El Paso, TX
11.2024 - 03.2025
- Resolved customer inquiries efficiently through multiple communication channels.
- Managed returns and exchanges, ensuring compliance with store policies.
- Collaborated with team to streamline checkout processes, enhancing customer experience.
- Trained new staff on product knowledge and customer service best practices.
- Addressed customer complaints professionally, fostering positive relationships and loyalty.
- Provided top tier customer service
Social Media Manager
AlphaStar
El Paso, TX
02.2022 - 10.2024
- Developed and implemented targeted social media campaigns to enhance brand visibility.
- Analyzed engagement metrics to refine content strategies and improve audience reach.
- Created compelling content tailored for various platforms, increasing user interaction.
- Monitored social media trends to inform proactive adjustments in strategy and messaging.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
Sales Associate
CUTCO
El Paso, TX
05.2024 - 07.2024
- Delivered exceptional customer service, addressing inquiries and resolving concerns efficiently.
- Demonstrated product knowledge, assisting customers in selecting optimal kitchen solutions.
- Conducted product demonstrations to showcase features and benefits effectively.
- Collaborated with team members to achieve sales targets through strategic upselling techniques.
Education
Bachelor of Science - Biochemistry
University of Vermont
Burlington, VT05-2029
High School Diploma -
Hanks High School
El Paso, TX05-2025
Skills
- Active learning
- Complaint handling
- Team cooperation
- Goal driven
- Community building
- Ability to Adapt to new environments fast
- Ability to make genuine connections
- Social Skills
- Engaging with diverse customers
- Customer service/ communication
Certification
OSHA Certified
CPR Certified
Languages
English
Native or Bilingual
Timeline
Customer Assistant
ABM Industries
06.2025 - 08.2025
Customer Service Representative
Vista Market
11.2024 - 03.2025
Sales Associate
CUTCO
05.2024 - 07.2024
Social Media Manager
AlphaStar
02.2022 - 10.2024
Bachelor of Science - Biochemistry
University of Vermont
High School Diploma -
Hanks High School