Ashton Jones
Hayes,VA
Summary
Dynamic Plumbing Technician with experience at Pinnacle Plumbing of Virginia and The Fire & Water Company excelling in leak detection, system troubleshooting, repairs, installation and replacement of water systems and gas fireplaces. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in installing and maintaining complex plumbing systems, ensuring compliance with safety protocols and industry standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Plumbing Technician
Pinnacle Plumbing of Virginia
04.2025 - Current
- Continued plumbing education and kept abreast of industry updates and improvements to best serve client needs.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Established and maintained positive working relationships with supervisors, co-workers and customers.
- Installed, repaired and maintained water, gas and sewer systems.
- Documented cost of plumbing repairs and kept precise records of time and material.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Cut and drilled holes in walls to permit passage of pipes.
- Measured, threaded, and cut materials to correct angles.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Filled pipe systems with water and air to determine location of leaks.
- Inspected sewers and piping systems to assess quality and condition.
- Assisted with repairs to steam, drainage, and sewer lines.
- Used clamps and brackets to attach pipes to walls, structures, and fixtures.
Service Technician
The Fire & Water Company
06.2024 - 03.2025
- Evaluated systems according to predetermined checklist and noted issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Installed/replaced tankless water systems
- Installed/replaced tank water heaters
- Installed gas fireplaces
- Repaired/replaced gas fireplaces
- Repair/replace well pumps
- Install/replace water filtration systems
- Maintenance for water systems to include changing filters, salt tablets & check system.
- Installed/replaced kitchen & bath fixtures
- Ran piping for water systems
Education
High School Diploma - General Studies
Shadyside High School
Shadyside, OH05.2023
Skills
- Fixture repair
- Pressure testing
- Drain cleaning
- Pipe bending
- Bracket mounting
- Pipe section assembly
- Leak detection
- Fixture installation
- Ventilation systems
- Piping system inspection
- Clogged drain repair
- Water heater maintenance
- Water quality testing
- Pipe installation
- Pump maintenance
- Pipe cutting
- System troubleshooting
- Verbal and written communication
- Problem-solving
- OSHA compliance
- Professional demeanor
- Decision-making
- Set up appliances
- Residential plumbing
- Interpersonal communication
- Parts fabrication
- Silver and soft solder expert
- Safety protocols
- Effective communication
- Basic carpentry
- Good mechanical aptitude
- Time management
- Power tool operation
- Water pressure assessment
- Air and water piping
- Respond to emergencies
- Caulking
- Diagnostics and troubleshooting
- Equipment operation
- Heavy lifting
- Codes compliance
- Adaptability
- Equipment testing
- Drainage repair
- Professionalism
- Faucet repair
- Interpersonal skills
- Solvent application
- Leak repair
- Skilled with both hand and power tools
- Physical stamina
- Problem-solving
Certification
NCCER Certificate
Certificate for OSHA
Timeline
Plumbing Technician
Pinnacle Plumbing of Virginia
04.2025 - Current
Service Technician
The Fire & Water Company
06.2024 - 03.2025
High School Diploma - General Studies
Shadyside High School