Professional Payment Integrity Associate with experience working with teams to accomplish short- and long-term project goals. Adept at planning, directing and maintaining continuous operations in various departments. While exceling through mentoring, training and empowering team to excel in performance.
Overview
14
14
years of professional experience
Work History
Payment Integrity Associate
Health Care Service Corporation
04.2022 - Current
Identifies, researches, and resolves complex payment issues originating from vendor findings.
Identifies, develops, and implements new concepts that will target claim overpayment scenarios
Performs analysis on claims, provider data, enrollment data, medical policies, claim payment policies for payment integrity concepts for recovery opportunities.
Applys thorough understanding of each line of business's specific procedures, to make recommendations to reduce and/or eliminate erroneous payment exposure with minimal direction.
Senior Claim Technician
Health Care Service Corporation
05.2020 - 04.2022
Maintained knowledge of policies and procedures and insurance benefit contracts
Oversaw regulatory and strategic initiatives to ensure accuracy of medical claims
Investigated and analyzed requirements to improve timeliness of claims
Process Blue Chip errors with knowledge of contract administration, membership and inquiry processing, and medical terminology
General Manager
Thyme Square Bakery & Cafe
05.2009 - 05.2020
Established clear performance goals and metrics for revenue, P&L, customer service and customer retention
Enhanced operational performance by developing effective business strategies, testing new development, maintaining project plans and creating and communicating current system updates
Participated in organizational transformation and implementation activities to monitor corporate restructures
Technical Lead DBA / SQL Database L3/L4 Administrator, Azure and AWS SQL Admin at Accenture – Health Care Service Corporation (HCSC)Technical Lead DBA / SQL Database L3/L4 Administrator, Azure and AWS SQL Admin at Accenture – Health Care Service Corporation (HCSC)
Senior Sales Executive - Collective Health at Health Care Service CorporationSenior Sales Executive - Collective Health at Health Care Service Corporation