Small business owner with expertise in customer relations, financial management, and negotiation. Proven ability to enhance operational efficiency and build lasting client relationships.
Work History
Owner
5 Years 5 Months
Self Employed Web | 04.2021 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Consulted with customers to assess needs and propose optimal solutions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
Generated revenues yearly and effectively capitalized on industry growth.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Associate of Arts - Business
State Fair Community College | Sedalia, MO | 12-2025