Summary

Overview

Work History

Education

Skills

Websites

Timeline

ASHTON MEDLOCK

Dallas-Fort Worth,TX

Summary

Public Health graduate with a strong foundation in epidemiology and community outreach. Proficient in data analysis using Excel and PowerBI, with hands-on experience in research and statistical analysis. Demonstrated ability to develop innovative solutions, such as identifying HIV risk factors during an internship. Skilled in building client relationships and implementing effective outreach strategies. Eager to apply academic knowledge and internship experience to contribute to public health initiatives and research projects.

Overview

years of professional experience

Work History

Account Manager

Ricoh USA

Plano, TX

12.2025 - Current

Developed strong client relationships to enhance customer satisfaction and retention.
Managed account portfolios, ensuring alignment with client needs and company services.
Coordinated cross-functional teams to deliver integrated solutions for clients' business challenges.
Implemented strategic initiatives to drive revenue growth and optimize service delivery.
Closed a $97,000 sales deal and secured multiple ZBA (Zero-Based Account) sales, contributing to territory growth.
Analyzed market trends to advise clients on product offerings and best practices.

Sales Associate

Tropical Oasis LLC

11.2023 - 11.2024

Demonstrated in-depth product knowledge and effectively communicated the benefits of liquid vitamins and supplements to customers.
Provided accurate and detailed information about products, prices, and services, ensuring customer satisfaction and repeat business.
Maintained up-to-date knowledge of promotions, exchange guidelines, payment policies, and security practices to enhance the customer experience.
Developed and nurtured trusting relationships with customers, leading to increased sales and customer loyalty.
Managed manufacturing contracts for white label products, utilizing Excel to track and analyze data.
Leveraged QuickBooks to manage customer information and wholesale accounts, improving operational efficiency.
Created visually appealing product patterns and organized client data using Excel, contributing to streamlined operations.

Intern – Ending the HIV Epidemic Internship

Dallas County HHS

09.2023 - 12.2023

Assisted an Infectious Disease and HAI epidemiologist by creating and inputting survey data for HIV outreach questionnaires.
Developed a product to identify HIV risk factors through demographics and diagnosis in zip codes, enhancing community engagement.
Utilized Excel for survey creation, incidence ratios, and data cleaning, ensuring accurate and reliable data.
Implemented data visuals and maps using PowerBI to effectively communicate findings.
Conducted HIV education and outreach initiatives in schools and community centers, increasing awareness and prevention.
Attended conferences and seminars on HIV and AIDS treatment and prevention, staying updated on the latest research and practices.

Welcome Specialist

Connection Wellness Group

Southlake, TX

05.2023 - 09.2023

Communicating with clients while ensuring HIPPA compliance.
Administered triage assessments on clients for to determine risk and appropriate level of care for mental health.
Maintained management system EMR to organize all documents.
Identified all Public Health standards within the office and managed incident reports.

Hostess Lead

Howard Wangs

Southlake, TX

02.2019 - 01.2022

Trained new hostess employees on rules and the position.
Created a safe environment for all hostess.
Reviewed all ongoing orders for customers.
Identified how to fix problems that would arise and handle with professionalism.
Organized hostess area to create a peaceful environment.

Lab Assistant

Shyft6 HealthtrackRX

10.2020 - 05.2021

Accessioned patient and physician test orders within infectious disease criteria, ensuring accurate and timely processing.
Maintained samples with patient demographics and ordered requisitions, adhering to strict protocols.
Collected and stored infectious disease samples, following best practices for lab safety and compliance.
Oversaw physician/patient information in compliance with HIPAA and CLIA regulations, ensuring confidentiality and accuracy.
Practiced lab safety with PPE use and hazardous material disposal, maintaining a safe working environment.
Cross-trained in toxicology and participated in in-house CDE training, expanding skill set and knowledge.

Manager and Social Media Manager

Adventure day camp

Colleyville, TX

06.2019 - 08.2019

Trained new employees on rules and regulations for the day camp.
Assisted in incident reports and talked to parents.
Created a safe environment for all employees.
Conducted risk management guidelines for campers and employees.
Set up meetings with parents when an incident occurred.
Managed social media platforms.