Ashton Moreno
San Juan
Summary
Dynamic and detail-oriented professional with experience at Comfort Inn & Suites, excelling in customer service and payment processing. Proven ability to enhance guest satisfaction through effective communication and problem-solving. Skilled in merchandise stocking and maintaining workplace safety, consistently contributing to a positive team environment.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Stock Associate
Spirt Halloween
10.2025 - 11.2025
- Stocked merchandise efficiently to ensure optimal inventory levels during peak shopping periods.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
- Stocked designated items on shelves, end caps and displays.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Interacted with guests in friendly and knowledgeable way.
Hotel Front Desk Clerk
Comfort Inn & Suites
02.2025 - 10.2025
- Managed guest check-ins and check-outs efficiently, ensuring smooth arrivals and departures.
- Assisted guests with inquiries, providing information on hotel services and local attractions.
- Handled reservations using property management software, maintaining accuracy in bookings.
- Processed payments and managed cash transactions with attention to detail.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
- Collected room deposits, fees, and payments.
- Maintained accurate cash drawer and balanced end-of-shift totals.
Service Crew Member
McDonald's
05.2024 - 12.2024
- Delivered exceptional customer service during peak hours, ensuring high satisfaction levels.
- Managed cash register operations accurately, ensuring balanced transactions at shift end.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
Crew Member Cook
McDonald's
05.2023 - 09.2023
- Prepared and cooked menu items according to quality standards.
- Maintained cleanliness and organization in kitchen and food preparation areas.
- Operated kitchen equipment safely and efficiently, ensuring optimal functionality.
- Collaborated with team members to streamline food production processes.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
Education
High School Diploma -
PSJA EARLY COLLEGE HIGH SCHOOL
San Juan, TX05-2023
Skills
- Merchandise stocking
- Workplace safety
- Payment processing
- Product restocking
- Customer service
- Willing to learn
- Positive attitude
- Complex Problem-solving
Timeline
Stock Associate
Spirt Halloween
10.2025 - 11.2025
Hotel Front Desk Clerk
Comfort Inn & Suites
02.2025 - 10.2025
Service Crew Member
McDonald's
05.2024 - 12.2024
Crew Member Cook
McDonald's
05.2023 - 09.2023
High School Diploma -
PSJA EARLY COLLEGE HIGH SCHOOL