4 Years working with various computer programs (Presentations, Spreadsheets, JavaScript)
Ashton Olinger
Management
Bellevue,Nebraska
Summary
Proven leader with a track record of enhancing operational efficiency at Werner Park. Excelled in cost control and operations management, boosting productivity by optimizing resources. Skilled in customer relations, adept at fostering client satisfaction and loyalty. Demonstrates strong negotiation abilities and a commitment to achieving financial goals, ensuring team success through effective task delegation and service knowledge.
Overview
9
9
years of professional experience
Work History
Assistant Manager - Clubhouse/Player's Assistant
Werner Park - Kansas City Royals
05.2022 - Current
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs. (Microsoft Excel)
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
Server
Olive Garden Restaurant
05.2020 - 05.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Assistant Maintenance Manager
Hilton Garden Inn Hotel
08.2017 - 02.2019
- Handled multiple projects and daily activities to meet deadlines and developed plans to accomplish departmental and maintenance goals.
- Followed company safety standards and procedures and reported potentially hazardous problems or conditions.
- Documented schematic and diagram changes to keep records current.
- Administered and enforced company policies and procedures for maintenance and grounds personnel.
Direct Support Professional
Trivium Life Services
12.2015 - 08.2017
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
Education
Associate of Arts - Psychology
Iowa Western Community College
Council Bluffs, IA05.2021
Skills
- Operations Management
- Cost Control
- Negotiation
- Budgeting and finance
- Task Delegation
- Product and service knowledge
- Cost Reduction
- Customer Relations
Software
Timeline
Assistant Manager - Clubhouse/Player's Assistant
Werner Park - Kansas City Royals
05.2022 - Current
Server
Olive Garden Restaurant
05.2020 - 05.2022
Assistant Maintenance Manager
Hilton Garden Inn Hotel
08.2017 - 02.2019
Direct Support Professional
Trivium Life Services
12.2015 - 08.2017
Associate of Arts - Psychology
Iowa Western Community College
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